• 18 years of IT experience, with around 7 years onsite, customer facing roles. • Successful track record of managing medium to large size multi-million dollar projects. • Acting as agile coach to align teams on the journey of faster time to market, collaboration and make best use of DevOps practices.• Certified SAFe 5 RTE , PMI-ACP.• Project Management: Experience in leading projects from requirements gathering through implementation and support; Practicing SDLC with iterative software development methodologies, where requirements and solutions evolve through collaboration between self-organizing cross-functional teams.• Sound knowledge of DevOps practices and tools. • Experience managing the adoption of 12 factor application development.• Managing projects whilst ensuring adherence to scope, timelines, resources, budget and quality standards.• A proficient servant-leader in delivering Software development and Infrastructure projects on time by successful planning, managing execution, and effectively collaborating, facilitating, leading and coaching csoss functional scrum teams.• Strong experience of Service innovation, Process Optimization and Continual Service Improvement.• Manage delivery of technical design/ proposal/RFE/SOW preparation and/ or approval on change orders.• Creating strategies on Application Support to achieve key business objectives such as enhanced customer focus, seamless end-to-end management and integrated services• Experience of Global delivery model and directly worked with US/EMEA/APAC customers• Service innovation; Service Quality Evolution; Process Optimization; Continual Service Improvement• Sound understanding of following technologies: ESB, UNIX, MQ, Java, Mainframe and Oracle.