• Develop user interfaces based on Figma designs and business requirements using the React framework.• Write and manage clean, scalable code, utilizing Git for version control.• Work with SQL and Oracle databases to write and optimize queries for data fetching and updates.• Develop APIs to facilitate smooth data integration between front-end and back-end systems.• Debug and resolve issues across the codebase to ensure smooth functionality.• Write unit tests to ensure code quality and prevent regressions.• Provide guidance and support to fellow developers, troubleshooting and resolving complex technical issues.

• Analyze business processes and core rules in Integrated Eligibility Enrollment System (IEES) that provides benefits to over a million users.• Lead multiple system change requests including emergency change requests through end-to-end design and development process utilizing standard procedures for requirement gathering, conducting client meetings, drafting detailed design documentation and support development.• Provide subject matter expertise to diagnose bugs and formulate solutions for User Acceptance Testing to be deployed in Production.• Write complex SQL queries to support data fix request and generate report requested by client.• Supported data integrity initiative and identified miscellaneous bugs to mitigate serious impact on end users.

(Altered due to COVID-19) Developed a case study on the firm’s response to the pandemic and analyzedthe outreach to members, employees, and community.

• Supported a large user base through e-mail, telephone, and on-site IT services including troubleshootingconnectivity issues on various operating system, hardware/software installation requests.• Created detailed tickets and captured troubleshoot information in the ServiceNow CRM tool.• Wrote documentation including FAQ style ‘How to’ and reduced tickets for self-solvable issues.

• Assist students with programming skills and courses and motivate them to try and learn