• Rich experience in providing technical support and services for VMware Global internal employes on Vmware applications, Support applications ( eg: Horizon/ VDI’s /Microsoft Office 365/ Airwtach/ Workspace one SSO/VPN/RSA) & access related issues. • Worked on projects for repoting clients like Vodafone at TESCO for UK based Team.• Fair Knowledge in installation, configuration and administration of VMware ESXi Servers, vCenter Servers and Virtual Machines• Knowledge of Network Planning & IT Infrastructure Implementation including Servers, Desktop, LAN, WAN and Network Devices• Responsible for time-critical User Service/ Infrastructure restoration, technical troubleshooting within complex IT systems environment.• Advantage over others: Own 2 VMware Certified Professional badges – DCV & NV .
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Technical SpecialistHcltech Jun 2024 - Nov 2024Bengaluru, Karnataka, India -
Technical EngineerVmware Apr 2017 - May 2024India• Rich experience in providing technical support and services for VMware Global internal employes on Vmware applications, Support applications ( eg: Horizon/ VDI’s /Microsoft Office 365/ Airwtach/ Workspace one SSO/VPN/RSA) & access related issues. • Fair Knowledge in installation, configuration and administration of VMware ESXi Servers, vCenter Servers and Virtual Machines• Knowledge of Network Planning & IT Infrastructure Implementation including Servers, Desktop, LAN, WAN and Network Devices• Responsible for time-critical User Service/ Infrastructure restoration, technical troubleshooting within complex IT systems environment.• Advantage over others: Own 2 VMware Certified Professional badges – DCV & NV . -
Technical Support SpecialistTesco Bengaluru Jan 2014 - Jan 2017Bengaluru, Karnataka, India• Worked in PFS helpdesk for Support -UK/Northern Ireland TESCO stores.• Support around 980+ stores that is divided into four categories –Express, Metro, Extra and Superstore• Providing level 2 resolution through remote support for systems/tills.• Root cause analysis, troubleshooting & installing modem/T3 unit.• Communicate with staff, specialists and suppliers.• Generating daily workflow reports & utilization reports using Excel. • process trainer.
Devi Shree Education Details
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Computer Science
Frequently Asked Questions about Devi Shree
What is Devi Shree's role at the current company?
Devi Shree's current role is Technical Specialist.
What schools did Devi Shree attend?
Devi Shree attended Visvesvaraya Technological University, Vtus Regional Office, Mysore.
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Devi Shree
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Devi Shree
Data Analyst | Turning Raw Data Into Actionable Insights | Sql & Advance Excel | Power Bi & Python FocusChennai -
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