Devid Kardena Email & Phone Number

Kota Tangerang, Banten, Indonesia

I had manages multiple roles, including Project Manager, Business Analyst, Quality Assurance, and Technical Support. Here's a professional summary of these roles:**As a Project Manager:**- Develops project timelines.- Assigns tasks to the team using Jira.- Maintains strong relationships with clients.- Ensures project delivery according to the established timeline.- Negotiates with clients when obstacles arise that may impact the schedule.**As a Business Analyst:**- Gathers and analyzes project requirements.- Communicates with the technical team to discuss implementation details.- Designs application mockups using Figma.- Creates workflow diagrams using Draw.io.- Prepares and updates Functional Specification Documents (FSD) and Technical Specification Documents (TSD).- Develops user guidelines.- Addresses client questions related to flow or requirements.**As a Quality Assurance Specialist:**- Reviews requirements provided by the Business Analyst team.- Writes test scripts for upcoming features.- Conducts feature testing before delivery to clients.- Identifies and reports bugs to the technical team.- Conduct SIT and UAT with clients & third party.- Submits testing reports to the Project Manager.**As Technical Support:**- Responds to client inquiries about blockers or unclear processes.- Escalates issues to internal teams for log reviews.- Notifies the technical team about necessary fixes.- Conducts retests after fixes are completed.- Updates clients when features are ready for retesting.**Project Experience:**1. Digital Onboarding - Securities (2021-2022)2. Payment Hub - Private Bank (2022-2023)3. Mobile Banking Revamp & New Core Banking Implementation - Islamic Private Bank (2024-present)

Bandung, West Java, Indonesia

Assisting Lecturer to help final year MBA students on their Final Project (Thesis) Specifically in Marketing Communication Fields

Jakarta, Indonesia

As an Account Manager, my responsibilities include:- Managing digital marketing campaigns for clients.- Handling content planning for social media platforms.- Overseeing special projects such as KOL (Key Opinion Leader) campaigns, video production for digital campaigns, activation campaigns, and new product campaigns.- Briefing teams, executing campaigns, and evaluating their performance.

Bandung Area, West Java, Indonesia

As an Account Manager, my responsibilities include:- Conducting market research on government infrastructure projects, particularly railway projects.- Analyzing project plans, such as calculating project values, forecasting financial projections, and identifying project requirements.- Initiating marketing efforts with project owners to identify project needs, timelines, budgets, and other relevant information.- Preparing for tenders by managing administrative tasks, personnel requirements, equipment needs, and tender documentation compliance.- Negotiating prices when your company wins a tender.- Maintaining client relationships through ongoing marketing activities to foster customer satisfaction.- Representing the company in marketing events or activities involving clients, government bodies, and other parties.- Coordinating with other departments to meet tender needs and support ongoing projects.

Greater Jakarta Area, Indonesia

As a staff member in the Remittance Department, my job responsibilities include:- Processing daily rupiah remittance transactions in the back office.- Maintaining and executing Standing Orders (monthly automatic transfers).- Controlling pending items using the Enhance Pending Items Control System.- Assisting with cheque and giro transactions.- Collecting charges from customers.- Supporting all administrative needs within the department.

Bandung Area, West Java, Indonesia

As part of the downstream division at Sinarmas Consumer Products (PT. Sinarmas Distribusi Nusantara), my responsibilities include:- Selling products from Sinarmas Agribusiness & Food, such as frying oil, margarine, and shortening.- Selling products from principals, including beverages, cheese, and sugar.- Making effective daily sales calls to maximize results.- Managing account collection from registered outlets.- Covering several territories in the Sumedang region, including Cimalaka, Cisarua, Paseh, Conggeang, Buah Dua, Tanjung Kerta, Wado, Darmaraja, and Cisitu.

Bandung Area, West Java, Indonesia

As an intern in the Clearing Department, my responsibilities included:- Checking clearing entries.- Performing administrative tasks such as data input, document dispatch, and archiving.- Handling online clearing rejections. through SKNBI (National Clearing System, Bank of Indonesia).

Master Of Business Administration - Mba, Business Administration And Management, General, Marketing

Class Of August 2018

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Activities and Societies: Ketua Paguyuban Sunda IM Telkom 2011