Devika Kumar Email & Phone Number

Nashville, Tennessee, United States

Nashville, Tennessee, United States

Nashville Metropolitan Area

Greater Nashville Area, Tn

Greater Nashville Area, Tn

Serve as an external consultant to increase the number of ACO clients. Caravan Health is a value-based care advisory services company serving hospitals and physician practices, enabling healthcare providers to qualify, participate, and succeed under value-based payment models with a focus on Medicare Accountable Care Organizations (ACOs).

Brentwood, Tennessee

Served on the leadership team for the Consulting Services Division. Oversaw consulting services deployed to 80 QHR managed hospitals and 30 Quorum Health Corporation (owned) hospitals. Overall P&L accountability for $5M in consulting engagements and increasing add-on store sales in existing QHR managed facilities.Vice President, Acquisitions, Corporate Development (2015 - 2017) – Worked directly with QHR’s executive management team to develop the growth strategy for business acquisitions that support or enhance QHR’s core business model. Developed acquisition pipeline by networking with 30+ private equity firms and direct contact with 10 companies for strategic fit. Instrumental in developing QHR’s relationship with Caravan Health to implement ACOs within 40+ QHR managed hospitals.Vice President, Hospital Services, Consulting Leadership (2011 - 2015) – Overall P&L accountability for HR and Managed Care Consulting. Expanded managed care consulting to include quality consulting resources for a comprehensive negotiation strategy. Managed proper balance of consulting resources in their respective regions and ensuring they stay within budgeted guidelines. Assisted practice leaders and region Vice Presidents on proposal development pricing; helped to modify the scope to meet client needs and a $4M budget. Co-developed consulting service plans and onboarding process for new managed hospitals and oversaw the customer service follow up on any consulting practice service issues.

Brentwood, Tn

Vice President, Business Development (2009 - 2015) – Focused on increasing sales penetration for managed hospitals across all regions by working with the consulting division to create new products/services to meet the needs of managed clients. Consistently met or exceeded sales targets of $4M. Oversaw and surpassed add-on sales goals of $4.0M+ in 2009 and 2010 despite the economic landscape. Utilized operations experience while working with region Vice Presidents to develop add-on sales plans for each region in of the country. Developed metrics reports to monitor the progress of add-on sales by region and consulting service.Region Vice President, Hospital Operations Division (2008 - 2009) – Accountable for operational and financial performance for 13 managed hospitals in Michigan and Illinois. Exceeded regional revenue by 10%. Used dashboard reports to identify areas requiring consulting or other QHR resource support for corrective action or risk mitigation. Led efforts to improve the financial conditions in three rural hospitals that were in jeopardy of breaking bond covenants; leveraged hospital strategic plans to develop robust sales goals for add-on business growth. Served as a trusted advisor to hospital board members as well as C-Suite officers and seen as the “one face” of QHR to hospital boards and management teams.Revenue Cycle Solutions, AVP and Practice Leader (2005 - 2008) – Provided revenue cycle management assessment and implementation support to QHR’s 150+ managed hospitals and 20 non-QHR managed hospitals. Removed siloed approach to revenue cycle process improvement and created a more holistic revenue cycle service line to maximize client value. This approach allowed QHR to increase annual engagement sales by 20%.

Founded Healthcare Innovations, Inc. in June 2003 to focus on improving operations in small to mid-size hospitals. The firm provided general operations improvement consulting services to small to mid-size hospitals, including productivity improvement, revenue cycle consulting, and patient flow improvement. Led the implementation of revenue cycle engagement at a 60-bed facility that resulted in $5M cash collections improvement in one year through improved processes and better metrics management.

Project managed multimillion-dollar consulting engagements for large health systems, involved with all aspects of new service development, including marketing, vision and scope, methodology, tools, and metrics development, and implement management.Oversaw revenue cycle redesign such as patient access, medical records, case management, and business office to clinical process improvement such as patient progression, and case management redesign.Increased cash collections by 10% and incremental cash improvement by $1M. Reduced financial risk to the healthcare organization and decreased length of stay from 4.5 days to 4.1 days. Co-managed team responsible for developing a new service line called Patient Progression and served on a team that developed the Care Variation product.

Regional Director for Management Consulting firm specializing in healthcare operations. Responsibilities included oversight for delivery and customer support for a six-state region. Prior experience within the organization include cost accounting, decision support, and general process improvement.

Bachelor Of Science, Industrial Engineering

Earned 15 Credit Hours Towards Mba/Mha Program