Business Analyst
Current• Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget. • Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.• Maintains system protocols by writing and updating procedures. • Provides references for users by writing and maintaining user documentation; providing help desk support.• Maintains user confidence and protects operations by keeping information confidential. • Prepares technical reports by collecting, analyzing, and summarizing information and trends. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.• Recommends controls by identifying problems; writing improved procedures.