Devika Gupta Email & Phone Number

Gurugram, Hr, In

Greater Chicago Area

Chicago, Illinois, United States

• Led a team of 10, through a $4M process enhancement program that included multiple strategic projects aimed at addressing client’s pressing needs - process optimization and standardization, user access governance, control gap analysis etc., that increased process efficiencies by 30%-60% depending on the project• Led a team of 5, for a $1M security governance project that required implementation of a new access system and change management across 7 countries, for a client, saving them $40,000/year after implementation• Acted as an advisor for an automotive client during their massive technology implementation, to help them strategize for an optimized risk governance framework during and after implementation• Executed a multi-million-dollar proposal for a client resulting in $5 million sales, responsible for strategizing approach and pricing, client relationships and presentations• Led 11 staff, seniors and managers team for $2M project to optimize and standardize governance processes across multiple countries, which reduced control inefficiencies by 14% and increased risk coverage by 20% globally• Generated $6M in revenues through multiple million-dollar proposals, managed entire proposal development, created optimized resource models, presented to the stakeholders• Devised a sales process transformation using data analytics that facilitated efficient and seamless tracking of end-to-end sales cycle, identifying trends and pitfalls, leading to increased accountability and visibility for senior leadership• Managed a book of business of $4M+ for multiple clients which included forecasting, budgeting and reporting• Headed a team for a $1M project, to assist a client in expediting implementation of new governance system in SAP along with change management; aided the client meet regulatory requirements, and saved millions of dollars in fines• Co-led recruitment for Central SAP practice, set-up entire recruitment process, and coached the interviewers

Gurugram, Haryana, India

· Implemented CRM system to ease bookings and enhance guest services; helping the client increase profits and expand business by 200%· Developed and executed training programs, implemented an employee engagement process which included employee feedback reviews and town halls; boosting employee morale by 100%· Led the initial setup for a start-up, to formulate strategies for marketing leveraging platforms such as Google AdWords and Facebook Ads, resulting in a 25% increase in customer bookings

Bengaluru Area, India

Mumbai Area, India

· Vertical Head of the selection team, responsible for selecting Fellows (teachers), reported directly to the COO· Led the selection team in implementation of Salesforce system for selection process along with training 100+ selectors on the new system for a smooth transition· Represented the Selection vertical in management meetings to take part in critical strategic decisions, leading to strong relationships with leadership· Led four staff and 80 selectors team to manage a 3-stage selection cycle; assessing over 16,000 applications, executing 200 assessment centers across 10 cities; providing 750 teachers to low-income classrooms· Increased quality of accepted teachers by redesigning the quality-check process and selection competencies; leading to a higher standard of education in classrooms· Formulated and implemented a new matriculation strategy; increasing matriculation by 10%· Created and conducted interactive training programs for 80+ selectors across five cities in India and USA; increasing no. of trained selectors by 100% and achieving training satisfaction of 90%· Invited to “Teach For All” conference held in London, to share best practices with 20+ country representatives· Promoted early from an associate to manager in one year owing to contributions made to the organization

Detroit, Michigan, United States

Detroit, Michigan, United States

Executive Mba, Business Administration, Management And Operations

Activities and Societies: EMBA Entrepreneurship club, EMBA Women club

Master Of Science - Ms, Management Information Systems, General

Activities and Societies: MSISA, ITSMF USCourses: Management Consulting, Introduction to IT governance risk and controls, Executive.

Bachelors Of Engineering, Information Technology

Activities and Societies: Chairperson, Computer Society, IEEE (Student’s chapter) Active Committee Member of IEEE(Student's Chapter).

High School, Science With Economics