Devin Jones Email & Phone Number

Washington, District Of Columbia, United States

- Answer all radio calls, guest text messages, and related communications in a timely manner, and provide clear & concise feedback before dispatching appropriate parties- Create and populate event reports- Record guest related incidents, including injuries, illnesses and inappropriate behavior in 24/7 Incident management software.

Washington, District Of Columbia, United States

- Perform grounds maintenance spanning 57 acres, among 3 private schools and the Cathedral.- Operate mowers, utility vehicles, gas and battery powered equipment such as blowers, trimmers, and weed eaters. - Provide technical assistance on all proper turf practices and oversee the Integrated Pest Management Program for turf.

Washington, District Of Columbia, United States

- During inclement weather, responsible for maintaining playing conditions and safely covering the field with the field tarp.- Pre-game and post-game field preparations, such as batting practice set-up and breakdown.

Washington, District Of Columbia, United States

- Assisted the coordination of events for Enchant Christmas at Nationals Park.- Strategized with the Ballpark Operations Events staff to manage the execution of all events.- Created the daily Enchant Information Sheet shared with all staff.

College Park, Maryland, United States

- Provided superior customer service to attendees of various University of Maryland athletic events- Ticket sales, Will call ticket distribution, Player guest ticket distribution, Scanner management, Customer service.

Washington, District Of Columbia, United States

- Provided event and administrative assistance through the completion of special projects.- Prepared a company-wide training for all MSE employees.- Accrued experience with the 24/7 Incident Management System and Computerized Maintenance Management System.

Washington, District Of Columbia, United States

- Provided high levels of customer service to patrons visiting Capital One Arena for sporting events and concerts.- Collaborated with other companies like CSC and BEST to provide a safe and comforting environment for guests.

Bowie, Maryland, United States

- Assisted in the conception and execution of single game promotional events, in-game promotions, marketing/sales information distribution.- Facilitated pre-game ceremonies and in-game promotions.

College Park, Maryland, United States

• Learned and worked through the University of Maryland’s Aspire Group playbooko Ticket Sales, Service, Groups & Events, Fundraising, and Premium Hospitality
• Collaborated with the groups and premium ticket sales staff to actively prospect groups for fan experience games in the upcoming football seasono Such as embassy’s, youth organizations, scout organizations, schools.
• Shadowed the sales floor and participated in roleplay sales calls to gain real life experience in an office culture
• Networked with Aspire Group employees across the country in varying roles
• Participated in real and mock interviews for professional development

Acts Fairhaven Retirement Home, Sykesville, MD

As a Lead Server and the Head Trainer, I am responsible for setting up new and current employees with the tools the need to be successful servers. I constantly am adjusting and adapting to the elderly residents needs, as well as the skills of the colleagues I work with. Required use and knowledge of Microsoft office, POS systems, communication skills.

Sykesville, Maryland, United States

Worked with Director of Culinary Services and the Culinary Services Manager. Completed tasks related to business including but not limited to Finances, Human Resources, Business Communication, Leadership, Expense Management

Bachelor'S Degree, Communication Studies, Senior, Gpa 3.49

Activities and Societies: Sigma Alpha Epsilon Fraternity Sports Business Society

Bachelor Of Science - Bs, Business Administration, Gpa 3.7

Activities and Societies: Alpha Lambda Delta Honor Society, Men’s Baseball Team, Dean’s List, Student Athlete Advisory Committee

Education record

Activities and Societies: National Honor Society Varisty Baseball Cross-Country