Devin Davis Email & Phone Number

Altamonte Springs, Florida

• Validate and notarize affidavits by written procedures and checklists.
• Create Excel Macros to establish a more streamlined workflow in weekly statement retrieval.
• Provide sensitive data fulfillment for 3rd party suppliers including buyers, agencies, and attorneys.
• Created advanced formulas in Excel for data manipulation, analysis, and reporting.
• Developed detailed checklists using Excel and integrated them into SharePoint, streamlining task management for team members.
• Ensured that data remained secure both within the SharePoint environment and during external sharing.

Altamonte Springs, Florida

• Deliver outstanding customer service and support in facilitating the acquisition and utilization of the client's credit cards.
• Engage with customers via telephone to furnish details about promotions and services, process orders or cancellations, and gather information on complaints.
• Maintain comprehensive records of customer interactions and transactions, documenting inquiries, complaints, comments, and the corresponding actions taken.
• Address and resolve customer service or billing concerns by conducting activities such as verifying request statuses, processing refunds, and adjusting billing statements.
• Demonstrate leadership qualities through activities such as mentoring new hires, conducting floor walks, and providing direct supervision.

Master Of Science, Financial Technology

Activities and Societies: Hack@UCF, Member

Bachelor Of Science, Business And Information Management

Activities and Societies: Science, Engineering, Technology, and Mathematics Club, MemberSpecialization in Data Analytics