Trained new waiters on food safety, restaurant producers and service expectations. Negotiated and resolved customer concerns. Managed orders and financial transactions using a digital POS system. Consistently adhered to quality expectations and standards. Assisted other workers to achieve maximum efficiency during peak attendance times.

Remained alert to problems and health issues of my aunt and competently responded. Maintained accurate, comprehensive written document of patient care performed, as well as patient condition and vital signs to report to health care providers. Helped aunt maintain optimal health by overseeing medication administration, feedings, changings, and bathing. Turned and positioned bedbound patient to prevent bedsores and maintain comfort levels.

Train new waiters and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols. Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests. Regularly checked on guests to ensure satisfaction with each food course and beverages.