Devin Gee Email & Phone Number

Boise, Id, Us

- Recommends solutions or improvements to business processes- Research business requirements, develops detailed specifications, and validates the solutions with business partners- Communicate needs to the development team by translating business requirements- Lead and work with cross-functional teams to detail business requirements for critical business processes- Owns the development, with IT support, of tools, applications, reports, and analytics to enable strategic programs and metrics for the department- Troubleshoot technical issues and work through a resolution- Plan and executes business user acceptance testing and related test activities

Meridian, Idaho, United States

• Research and document current & future state for key business processes• Analyze Federal legislation to drive out requirements, current state, future state, and gaps• Collaborate with business teams to evaluate and recommend business process improvements• Utilize Enterprise Architect & Visio to diagram business process flows• Assist PMO team in developing and executing process improvement strategies• Maintain project team Kanban board for task and milestone tracking • Build out business process flow and documentation library for knowledge share

Meridian, Id

• Collaborate with technology, product, and our business partners across the organization to improve communication, team dynamics, and development processes.• Work closely with technical leads to break down business requirements and translate them into actionable software requirements for developers• Use Agile Scrum methodology to facilitate daily stand-ups, sprint planning and sprint retrospectives• Develop relevant metrics that help the team see how they are progressing and provide management insight regarding the performance of the team• Implement the use of a trusted system whereby the status of tasks, milestones and the project’s status is always visible to the team and to other stakeholders• Resolve project, design or resource issues/blockers before they cause schedule delays• Leverage teams to develop a continuous improvement program that empowers the team through adoption of measurable best practices and methods

Kansas City, Missouri Area

• Manage complex client projects in environments with a high degree of variability that require influence to achieve targeted outcomes• Design, build, and maintain complex project plans based on contractual commitments• Maintain overall project schedule - identifies interdependencies, risk areas, and overlaps• Promote client value through identification of baseline metrics and key performance indicators• Analyze key financial metrics to ensure funds and resources are allocated appropriately• Act as an escalation point for client and project risks• Perform gap analysis and develop process improvement strategies• Monitor for scope discrepancies and drive to resolution• Assist in development of educational and promotional materials for client site

Boise, Idaho Area

• Utilized knowledge of healthcare field by explaining insurance coverage benefits and medical care cost to patients• Reviewed electronic medical records to research and resolve patient account issues utilizing PeopleSoft system• Assisted patients with all aspects of insurance billing resolution and payments• Analyzed insurance payments for errors and worked to quickly rectify issues • Processed and posted insurance payments to patient accounts • Volunteered to assist in educating students on university provided health services• Assisted in training interns on daily operations

Mountain Home Air Force Base, Idaho

• Managed 250 technicians and controlled maintenance of $115 million in assets• Oversaw personnel training, evaluating, and scheduling • Performed after action analysis for refinement and improvement of process• Planned, programed, and developed budget inputs for operational requirements• Prepared and analyzed reports encompassing deploying, maintaining, installing, and repairing communications systems• Responsible for 188,000 square miles of Iraqi airspace supporting 30,000 successful air support missions at Forward Operating Base Warrior, Iraq

Bachelor Of Science (B.S.), Health/Health Care Administration/Management

Education record