Devin Gilbert Email & Phone Number

Chicago, Illinois, United States

● Made over 100 cold and warm calls per day.● Pitched our service via presentation one on one to customers.● Developed strategic relationships with existing customers by learning preferences andmanaging regular communications.● Created and updated customer accounts with relevant information.● Exceeded targeted sales goals through continuous pursuit of new sales opportunitiesand expert closing of customer deals.● Collected information on sales and service issues to coordinate team-wide resolutions.● Answered customers' questions regarding products, prices, and availability.● Communicated sales promotions to customers to grow average customer account sizeand maintain strong revenue streams.

Norwalk, Connecticut, United States

● Developed new signature cocktails to support the bar marketing brand and increaseprofits.● Organized bar inventory and storage procedures to keep stock within optimal levels andmeet expected customer demands.● Taught employees bar sales techniques, resulting in higher profits.● Handled simultaneous customer, team and business needs while avoiding unnecessarydelays or errors.● Maintained secure cash drawers, promptly resolving discrepancies in daily totals.● Updated drink menu with creative cocktails, contemporary wines and craft beers

Darien, Connecticut, United States

● Reached out to customers after completed sales to suggest additional service or productpurchases.● Maintained customer satisfaction with forward-thinking strategies focused on addressingcustomer needs and resolving concerns.● Purchased and unloaded product for the sales floor● Clarified customer issues and determined the root cause of problems to resolve productor service complaints.● Answered customer telephone calls promptly to avoid on-hold wait times.● Operated pallet jacks, forklifts, and other equipment regularly