Devin Leon Email & Phone Number

Chantilly, Virginia, United States

• Discuss system configuration, including hardware and software, to ensure optimal operation and security.• Configure and stand-up Windows Server 2022 environments, including initial setup and security settings• Apply and manage STIG configurations to enhance system security and ensure compliance with DoD and other regulatory standards• Utilize automated STIG compliance tools, such as SCAP (Security Content Automation Protocol) and DISA’s STIG Viewer, to streamline configuration and compliance processes• Design and executed security control frameworks based on NIST 800-53, effectively mitigating risks and enhancing organizational cybersecurity posture• Perform thorough evaluations of IT systems and processes to ensure adherence to NIST 800-53 standards and other regulatory requirements, identifying and addressing gaps in compliance.• Document system configurations, processes, and procedures for reference and training purposes.

Washington Dc-Baltimore Area

• Create and manage user accounts and permission groups in Active Directory.• Manage the implementation and operations of a mobile device management solutions, which includes application installation, configuring and troubleshooting.• Manage Microsoft 365 accounts and permission groups using Microsoft Exchange and Microsoft Azure Active Directory.• Manage and maintain workstations in SCCM ensuring devices are active and have the appropriate security updates and patches installed.• Troubleshoot various issues related to Citrix Workspace and provide remote support.• Diagnose and repair desktops, laptops, and mobile devices, including IP phones.• Image, configure, update and issue workstation devices to new and current users in the agency.

Washington D.C. Metro Area

• Collected, aggregated, synthesized and reported on data from multiple sources and formats, focusing on Elastic Cloud and Microsoft 365 Security Tools.• Built and tested applications for deployment from a file share via System Center Configuration Manager.• Worked alongside our Automation team to deploy software packages, security updates and patches using SCCM.• Created incidents, analyzed findings, and prepared reports on malicious activity using Nessus scans and Tenable.io reports.• Presented and facilitated meetings with team leads discussing remediated vulnerabilities and vulnerabilities requiring patching on workstation and servers.• Supported and maintained VPN client software, ensuring compatibility with Cisco AnyConnect and CA Certificate Authorities.•Implemented system enhancements on Windows and Linux servers to improve performance and reliability.• Proficiency in scripting languages (e.g., GitBash, PowerShell) to automate tasks and streamline processes.• Developed and implemented RESTful APIs for seamless communication between front-end and back- end systems, such as Tenable Cloud, Elastic Cloud and Microsoft Cloud App Security.

Tampa/St. Petersburg, Florida Area

• Responded to internal callings from a 24/7 support helpdesk regarding hardware and software malfunctioning issues.• Provided users with comprehensive training on users of Outlook, Word and other Microsoft applications.• Assisted users with installing, configuring and accessing the Citrix Workspaces App on their personal devices.• Identified inefficiencies in existing workflows and recommend and implement improvements to increase operational efficiency.• Created and maintained technical documentation, user guides, and training materials.

Tampa/St. Petersburg, Florida Area

• Worked at the Tampa Courthouse assisting users daily with any related software and hardware issues.• Diagnosed software/hardware issues, installed software updates and removed malicious programs when necessary.• Consulted with customers regarding technology needs as well as technical problems.• Performed copier/printer services such as jams, toner and network connectivity.• Interacted with technology vendors to evaluate and procure hardware, software, and services

Tampa/St. Petersburg, Florida Area

• Setup and imaged desktop and laptop devices for new hires and user PC replacements.• Broke down systems, removed malfunctioning hardware and replaced with new parts on Dell and HP desktops and laptops.• Monitored ticketing system and ensure all tickets are completed as quickly and completely as possible.• Configured and managed user accounts in Active Directory and disabled user rights and permissions when departing.• Performed routine maintenance and repairs on desktops, laptops, printers, and other peripherals.

Bachelor Of Science (B.S.), Management Information Systems, General

Associate Of Arts (A.A.), Architecture