Hello, my name is Devin, you can call me Dev. I am 25 years old from Hayward, CA residing in Oakland, CA. Here are some of the skills and experience I have gained through the years in the workforce:Administer, develop & monitor all aspects of Customer Service and Customer Satisfaction surveys. Goal setting, fiscal & program administration. Merchandising, Recovery and Omni program. Knowledge and expertise regarding federal, state and local regulations for Customer Service Standards:* Effective Customer Service, Deliver products and services at the agreed upon time to all customers. Listen to, accept, and act upon customer feedback. Assist all customers with defining their needs and request. * Provide courteous and professional customer service.*Deliver the highest quality products and service with the goal of exceeding customer expectations. * Efficiency developing and implementing an effective, organized system of record keeping and tracking systems. Excellent follow through techniques to provide high quality customer service.