Lead a team of 7 engineers, managing critical Data Center Operations (VMWare, Cisco, Dell, Nutanix, Cohesity) and Cloud Operations (Azure, AWS) to ensure high availability, scalability, and security. Oversee key functions including Vulnerability & Patch Management, Security Assessment & Authorization, and Enterprise Monitoring to maintain system integrity and compliance.Act as the primary point of contact for clients, delivering accurate, timely, and relevant updates on project status, personnel, and operational activities within the Technical Infrastructure domain. Ensure all infrastructure systems are in alignment with client goals, proactively identifying and addressing any risks or performance issues to maintain seamless operations.Collaborate with cross-functional teams to drive continuous improvement in processes, enhance operational efficiency, and support the evolving needs of the business. Maintain a strong focus on security, compliance, and performance optimization across both on-premises and cloud environments.

Responsible for monitoring, maintaining, supporting, and optimizing our client's Windows Server infrastructure.Worked closely with Security Lead to mitigate hardware, third party software, and Microsoft OS vulnerabilities in a timely fashion.

Job Responsibilities:Was responsible for testing and deploying of all third party and Microsoft security patches to both servers and computer endpoints.Created a fully automated imaging process so new computers could easily be deployed with minimal technician interaction required.Created and applied GPO modifications based on ISSO guidelines to ensure security vulnerabilities were centrally addressed.Provided data and aid to various teams (Helpdesk, SysOps, NetOps, and AppDev) in vulnerability identification and remediation.Worked closely with Deputy ISSO to manage various IT projects and see that they were completed on time.

Job Responsibilities:Troubleshoot server hardware\software issues and worked with vendors on resolutions when needed.Administered CommVault backup infrastructure which included monitoring nightly backups, running file restores, quarterly audits of backup schedules, and weekly tape management. Configured software deployments to all workstations and desktop image management using KACE SMA appliance. Kept virtual machine templates updated and deployed new virtual machines in Windows Hyper-V cluster environment. Managed all MS Exchange accounts in hybrid on-premises Exchange/O365 environment. Handled all file server access rights and grant folder permission when requested.Served as escalation point for help desk team when needed.

Job Responsibilities:Provided IT leadership and strategic planning for the company with the goal of eliminating costly network outages and upgrading antiquated systems.Directed IT system deployments and maintenance tasks for network infrastructure, VOIP, PC systems, and mobile devices.Worked closely with CFO to forecast and budget for yearly IT expenditures. Moved company to a hosted exchange solution which not only saved the company money but also eliminated costly on-premises server downtime.

Job Responsibilities:Served as a Network Administrator for the National Institute of Biomedical Imaging and Bioengineering (NIBIB).Was responsible for maintaining, supporting, and troubleshooting file and print servers and handling desktop support issues.