Temporary Office Assistant – Customer Service, Shipping/Receiving, Office Administration• Received incoming and outgoing phone calls • Organized & filed sensitive tax information• Handled customer payments• Obtain needed office supplies• Organized incoming/outgoing mail • Maintained & edited spreadsheet information and schedules

• Managed & maintained logistical control over $2M Parts/Rental inventory.• Reorganized warehouse to optimize flow & efficiency thereby improving accuracy & pick-time by 50%.• Recognized for 100% facility audit accuracy.• Coordinated Customer sales/orders for just-in-time delivery & service repairs.• Created tracking protocol to maintain (shipment logs, parts/machine orders to Service department, warranty & core returns, as well as, detailed parts/machine specifications for 14 locations).• Skillfully managed customer Sales & Service Department orders with timely follow-up & customer sales calls.• Committed to customer service & successful achievement of departmental goals. • Hard work ethic that resulted in a promotion to Rental Sales• Accurate filing of required reports including contracts, inspection sheets, service tags and invoices.

• Managed team of front counter personnel with daily duties and procedures. • Cold-Calling to build relationships with automotive repair facilities earning parts-related sales & future business.• Opening/Closing Responsibilities- managing cash drawers, balancing daily transactions to receipts & deposits. • Problem-Solved customer vehicle-related automotive problems- Customer service, parts sales, ordering & vehicle diagnostics. • Travel Team member assigned for new store openings, inventories, start-ups, refurbishing and reorganizing stores to improve performance. • Led customer-focused team for counter operations, customer service and knowledge of computer system procedures• Earned ASC certification (CompTIA Authorized Service Center) Individual corporate approved study for quality technical service – Feb. 27,2014

• Consultant Team member building relationships with power plant personnel to fulfill compliance with United States governmental regulations and procedures. • Trained auditors to enforce the North American Electric Reliability Corporation standards (NERC) • Assess resource adequacy, maintained records, and provided educational and training resources to ensure power system operators remain qualified and proficient. • Consulted with transmission line companies, to assess resource adequacy, maintain records, and provide education and training resources ensuring power system operators remain qualified and proficient maintaining United States power grid.

• Animal healthcare products and services- OTC medicines, antibiotics, heart-worm medications, anti-infective, feed, disposable medical supplies.• Designed warehouse logistics plan to reorganize warehouse for improved work flow and higher capacity resulting in 20% improvement in warehouse efficiency. • Earned two pay raises working part-time as student during first year due to innovative ideas and work ethic.