Devin Schminke Email & Phone Number

Wichita, Kansas Metropolitan Area

— Build out networks for new locations, and install Cisco Equipment and configure it through Meraki.— Assist and resolve escalated tickets.— Work to migrate on-premise systems to Azure cloud environment.— Build out and fix PowerShell scripts to automate the intake and output of new profiles into AD.— Work with intune to automate endpoint setup.

Wichita, Kansas, United States

— Act as a first line of defense for any server alerts recorded via RMM.— Respond to alerts reported from Sophos Central for IPsec VPN Tunnels, as-well as their endpoint software.— Work projects for deployment of new equipment, IE: New workstations, Sophos Firewalls or networking equipment.— Build out new security groups in AD, and configure security policies for shared drives and folders.— Deploy updates and patches via scripts for workstations and servers with RMM/Autotask.— Help solve and troubleshoot basic issues for O365.— Fulfill change requests for Exchange & Active Directory. — Migrate clients to M365 (O365).— Setup and configure Sophos firewalls for deployment.

Udall, Kansas, United States

— Maintain Domain controllers and perform server maintenance when needed.— Track user, computer and groups in Active directory and maintain organizational structure. — Push out MSI software packages via GPO and user security groups. — Perform backups of all servers, and work to maintain data security using Veeam.— Setup, maintain and repair all computer hardware on site.— Update, repair, and work to maintain company website.— Succeed in optimizing & maintaining the vSphere cluster for the on prem ESXi server.— Run lines and drops of cat6 for new offices and shops, as well as build those new networks for off site locations.— Setup and build IPSec Site-to-Site VPN tunnels for remote sites.— Configure, upgrade & deploy modern firewalls. — Built and maintained a OpenVPN Ubuntu server for remote workers requiring SSL VPN access to onsite assets. — Rebuilt SOHO network into a rack mounted environment, with a patch panel and 50 port gigabit Cisco switch.— Serviced and upgraded a Dell Poweredge’s RAM capacity. — Automate daily tasks with python scripts.— Migrate email to Office 365/Microsoft 365.— Built fail over DHCP servers for redundancy in vSphere/VMware. — Built a LibreNMS SMTP server on Ubuntu server 20.04 LTS to better administrate network devices.

Wichita, Kansas, United States

— Triage and processed SOX compliant access request for a wide range of software and systems (CDK, licensed software, and anything else controlled by the domain/AD).— Assist L1 help desk with troubleshooting and act as a resource of information and guidance.— Create new accounts and profiles for newly hired employees, as well working to delete and secure accounts/profiles for terminations.— Training new L1 employees on software and technology used in day to day operations.— Assist in the completion of quarterly SOX (IT and business process controls) audits.— Compile and catalog all hardware assets in the Wichita office, and present a plan and timeline for a PC refresh project.

Wichita, Kansas Area

— Supported CDK dealer management Systems, Software & Printers.— Successfully supported the transfer of more than 1000+ users to remote workers.— Maintained VPN connections for remote users using Cisco Any Connect and Global Protect.— Administrated interconnected systems of software via active directory and the access to those systems. (VPN, Windows 10, Sharepoint, Office 365)— Successfully transitioned all corporate IOS devices from Air watch to Cisco Meraki Device management. — Worked in conjunction with other help-desks that supported different systems for the client. (Oracle Fusion, DealerLogix)

Wichita, Kansas Area

— Successfully helped in migrating the client from Office 365 to G suite.— Ran a tech bar that focused on teaching the client's users on g-suite SaaS products and helped to troubleshoot their issues in person.— Maintained client's inventory of computer systems and other electronics by asset tagging and tracking with ServiceNow.— Successfully completed windows remediation, by tracking down all Windows 7 computers/kiosks and helping to upgrade to Windows 10.— Worked closely with service now to open, close and track tickets that were coming in and out of the service station.— Worked with active directory to make sure users and host Kiosks were in their proper organizational unit.— PXE booted PCs into an Active@ Boot Disk environment for wiping as well as imagining.

Wichita, Kansas Area

— Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products.— Assisted users of the client's technical products or services; identify, investigate, research and provided resolution to user questions and problems.— Used my knowledge of software such as Bomgar and first party server software to help fix issues with the contact’s systems.— Grained, an excellent understanding of the ticketing system dovetail.

Started a family business with my brother and father, learned alot about management and finances. I was also the entire IT department for any technical needs.

Rosehill

This was my first job out of high school, and was an invaluable experience that taught me the basics of being a good employee & team player.

High School Diploma

Associate'S Degree, Information Technology, 3.2

focusing on Cyber Security