Devin Sweeney Email & Phone Number

Medina, OH, US

Medina, Ohio, United States

Medina, Ohio

• Reporting to the CEO, directly manage top sales accounts, including Fresh Market (largest in the company) and ACE Hardware. Regularly met with buyers at their HQ offices, planning revenue driven promotions, new product.
• Lead the Customer Service department of five employees, ensuring it is run in an efficient and profitable manner to increase customer satisfaction, retention and sales growth.
• Maximize sales opportunities, working in close collaboration with the field sales force, pitching areas for new business development, and identifying the needs and requirements to grow revenue. Sustain and cultivate.
• An appointed member of the company’s Employee Engagement Wellness Committee, working in conjunction with management, to implement comprehensive wellness initiatives which educate employees on healthy lifestyle practices.

Medina, Ohio

• Company liaison, ensuring excellent service standards are met, addressing concerns from customers and aiding to resolve any emerging problems that may arise with accuracy and efficiency.

Cleveland/Akron, Ohio Area

• Enhanced due diligence, transaction monitoring and overall production of qualitative and quantitative analyses of alerted and/or high-risk bank accounts with the intent to detect and prevent money laundering.
• Managed the day-to-day quality and productivity of a team of five, engaging in large clients “Request for Information” (RFI) processes.
• An appointed member of the company’s Leadership Committee, working in conjunction with management, partners and the CEO to help revamp policies and procedures as well as assist in managing the rapid growth of staff.

Scottsdale, Arizona

• Led the operations of 800 homes at Marley Park Community Association, Inc., before being transferred to Verrado Community Association, Inc., to be in charge of 2,600 homes.
• Managed the general operations of Community Associations within the above mentioned communities, among others. Ensure compliance and developed contracts, insurances, transfers and disclosures. Provided customer.