Devin Thomas Email & Phone Number

Indianapolis, Indiana

Indianapolis, Indiana

Manage the selection, performance, promotion, and coaching of a team of 6 employeesOversee the daily operations of the branch, while maintaining adaptability to shift focus as challenges are presentedFacilitated a core system conversion from DataSafe TellerNavigator to Fiserv’s DNA at the branch levelPerform branch audits for BSA compliance: employee.

Cincinnati

• Delegate tasks for up to twenty team members and organize break schedules for optimal productivity
• Resolve customer complaints and answer inquiries regarding products and services
• Monitor customer engagement at cash registers to ensure adequate staffing and customer happiness

Columbus, Ohio Area

• Lead teams of up to eight employees in performing all duties in efficient timeliness to ensure completion prior to scheduled events
• Precisely followed checklists and diagrams for setup and room reset procedures using EMS Software on an iPad
• Responded to the immediate concerns of guests and fellow coworkers

Bachelor’S Degree, Business Administration, Management And Operations

High School