Devin Walker Email & Phone Number

Ithaca, NY, US

Operated as first point of contact for leave administration and reporting for employees of several Fortune 500 companies.Expertly, and empatheically guided employees thru the tedious process of applying for a leave of abscense. Maintained a 95% quality assurance score for communicating plan details and requirements. Representing a consistent administration.

Chicago, Illinois, United States

• As an Environmental Transactions Associate I was responsible for supporting the senior environmental transactions team in the execution of transactions related to environmental assets and services. This includes but is.
• Operated as lead project manager for Environmental Due Diligence reports and non-profit and federal grants.Efficiently developed expertise around Environmental Laws e.g., CERCLA, 1970 Clean Air CutPerformed due.

Chicago, Illinois, United States

• Collaborate with clients to provide support and assistance in tracking their orders and shipments. This includes but is not limited to monitoring and updating the status of orders, providing tracking information to.
• Monitor load boards at SLA compliance at a rate of 10 or more loads per hour.
• Selected to become a member of a Strike Team for post SLA compliant loads to ensure customer satisfaction.
• Maintained 94% quality assurance score for H2 2019.

Chicago

• Provide critical overnight customer service for nurses and grieving families after the passing of a hospice care patient. Duties included but were not limited to, providing exceptional logistical support to client’s.
• Handled inbound emergency calls from family and facilities in the middle of the night.
• Coordinated and dispatched overnight logistics for equipment retrieval.
• Operational liaison between the day and night shift staff.

Chicago, Illinois, United States

• Loan verification specialist will be responsible for verifying the accuracy and completeness of loan application information and documentation. This includes but is not limited to income, income source via employment.
• Averaged 60+ verifications per day.
• Worked in a team with little to minimal supervision.
• Obtained personal and financial information for determining if an applicant is fit to borrow.

Rolling Meadows

• Educate former students on their options regarding deferment, forbearance, and all repayment options available to them on their federal student loans. As a Student Loan Counselor responsibility for getting accounts.
• Finished in the top 10 for total account resolutions in second month of counseling.
• Resolved over 1500 individual accounts keeping those accounts out of default status.
• Maintained a quality score of 94% measured weekly.

Greater Chicago Area

• Collaborate and educate the public on new health insurance benefits available under the Affordable Care Act (ACA) during its initial rollout. This included educating customers of the new regulations regarding medical.
• Averaged $250,000 a month in new premiums during Affordable Care Act open enrollment.
• Full line of authority in IL
• Life and Health licenses TX.
• Expert knowledge of State Based Exchanges for CA

Chicago IL

• Worked on a sales team of less than 15 people that increased year over year sales from $1.2 million to $1.8 million.
• Exceeded yearly plan for membership sign ups by 5% with only half a year of experience in held position.
• Ensure POS transactions are processed and completed in a timely and accurate manner.
• Notify customers when orders are available for pick-up and/or any delayed orders.
• Ensure all intra-web functions are completed daily including cancelled job status, backorder list and problem jobs.

Greater Chicago Area

• Averaged 93% of daily sales goal with a personal high of 261%.
• Developed POS system skills and multitasked while interacting with a wide range of personalities.
• Maintained knowledge of store sales, promotions and policies regarding payment, exchanges, and security practices.

Nacogdoches, TX

• Directly responsible for oversight and management of students activities and safety
• Created detailed customized study programs for over 60 students at all academic levels
• Interacted directly with various departments within the university to facilitate students needs
• Managed communications both personal and professional related to student living arrangements and academic progress

• Developed detailed presentations to inform relevant stakeholders regarding cardiovascular health
• Regularly participated in disseminating health information as a part of community outreach
• Worked cross functionally with various groups in the organization to provide health information

• Researched current events and trends in fashion, music, technology and gaming industries
• Researched and analysis trends for the companies clients
• Developed a new strategy for improved research base which resulted in increase research pool

Bs, Sociology

Activities and Societies: Sociology Club, Kappa Alpha Psi Fraternity Inc.

Education record