Devin Walker Email & Phone Number

Maryland, United States

Washington D.C. Metro Area

Manage Nissan-Infiniti-Mitsubishi Regional Account Managers And F&I Trainers in F&I sales, employee development, account development, retention, and acquisition strategy, performance evaluation, budget administration, relationship development, and the design of business solutions that align with productivity and growth goals. Serve as a point of contact for Security+ Plus / IEPP supporting dealers to maximize profits with NESNA, VSC, GAP, and ancillary programs.Selected Contributions:• Maximize dealer relationships and improve productivity by evaluating performance to identify strengths and develop opportunities for growth and improvements.• Develop and implement innovative sales strategy to overcome resistance and outshine competitors.• Streamline procedures and ensure compliance with regional processes by initiating training initiatives.• Conduct Account Development Analysis for each producing account including interviews with key dealership personnel, deal process review, and presenting findings to senior leaders.

Washington D.C. Metro Area

Oversaw strategic planning and implementation of growth plans across multiple states. Directed key account development to increase product sales and improve dealerships performance. Served as a trusted adviser to dealer principles, mentoring and advising them on industry best practices used for record-setting revenue growth.Selected Contributions:• Enhanced dealership performance and increase product sales by identifying prospects for partnership throughout the regional area and facilitating high-impact sales presentations.• Marketed an extensive AFAS portfolio of products and services, resulting in revenue generation and new automotive dealership accounts.• Returned dealerships to high profitability through efficient restructuring and redesigning policy.

Frederick, Md

Envisioned and implemented annual short-term and long-term strategic management plans to execute HR activities, relationship development initiatives, vehicle merchandising, performance tracking, and customer service. Streamlined and managed daily operations through due-diligence, prioritization, and follow-up.Selected Contributions:• Established leadership teams for the administrative, sales, parts and service departments by hiring qualified managers, conducting performance evaluations, and designing action plans to address issues.• Communicated with the comptroller on a weekly basis to review forecasts and ensure consistency with annual projections. Submitted timeline projections to corporate management for approval.• Estimated total vehicle sales, gross and operating profits, and sales department expenses to create annual dealership sales forecasts, uncover ways to eliminate or control variable expenses.• Facilitated meetings with department managers to plan and implement objectives, resulting in exceeding sales goals and increasing profit margins.• Oversaw inventory control and procurement of new and used vehicles to ensure appropriate supply. • Led the development and implementation of the e-commerce department to penetrate new markets and reach millions of new customers.

Hagerstown, Md

Gaithersburg, Md