Project Delivery Manager
Bengaluru, Karnataka, India
• Manage multiple, concurrent projects ensuring quality, on-time and on-budget implementation• Plan, manage and communicate the progress of the project, achieving project milestones and maintaining the momentum of the project• Utilize a mix of global resources within a matrix environment to ensure maximum productivity• Set and manage customer expectations regarding project scope and timeline, customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk management and organizational readiness• Present and manage sign-off of key milestones and deliverables, such as project kick-off, Discovery workbook, Discovery Recap document, project plan, status report, steering committee report, change requests, Sandbox review, user acceptance testing, Support transition, project closure• Oversee the configuration, customization, and development of Salesforce functionalities, including but not limited to custom objects, workflows, validation rules, and process builders.• Manage integrations between Salesforce and other systems, ensuring seamless data flow and functionality.• Coach team members, product owners, and stakeholders on Agile methodologies.