Devina Iyer Email & Phone Number

Collegeville, Pa, Us

Oaks, Pennsylvania, United States

Oaks, Pennsylvania, United States

Oaks, Pennsylvania

Bethpage New York

Altice USA is a leading national telecommunications, media and entertainment company. As a Consultant I was brought in to function as an all-rounder for the Engineering and Technology team which is primarily responsible for database administration and report generations for senior management executives and for QA and production departments of the company. My primary responsibilities include gathering business logic and translating the requirements into reports which cater to various business streams.Responsibilities:• Solely responsible in gathering and analyzing business requirements and logic, functional requirements and data specifications to devise reports• Created numerous Executive Reports for Executive level management which help them save time, maintain and automate the daily data evaluation for their teams for proficiency and better management and Development organizations• Created and maintained Crystal Reports for summary, daily and monthly reports for the QA and Defect Management team• Successfully deployed all reports from Development Environment to Production Environment• Successfully implemented faster processing of data using SQL/ PL SQL queries and Stored procedures both in SQL as well as Oracle for the data manipulations thus helping in quicker turnaround to answer business questions• Experience with SQL and Dynamic SQL for querying, manipulation and rectifying the databases for consumption• Experience in using TOAD to decode the dynamic SQL queries for trouble shooting and debugging• Experience in building web forms and web pages in Visual Studios using C# and HTML in .Net framework which helps the user design their own custom reports as per their respective business requirements• Used JQUERY to make the already existing landing pages of the crystal reports more user friendly and executive • Experience in testing, demonstrating, enhancing and deploying workflows in Serena Business Manager (SBM) as per user requirements

Blue Bell, Pennsylvania

Corporate Call Center’s specializes in call center services and supporting the full customer life cycle of sales, service and retention for the Insurance, Health care and Pharmaceutical Services sectors. As a Crystal Developer I was responsible for requirement gathering, preparing exhaustive documents, time lines, detailing processes, methodology and executing QC steps for new Crystal reports and implementing enhancements to the existing reports to meet client requirements. I was also expected to perform the administrative jobs in BI Launchpad and Central Management Console.Responsibilities:- Worked closely with Client representatives to clarify needs and ensure that deliverables are to their specifications and delivered in a timely manner.- Developed Executive Level reports to measure effectiveness on all lines of the franchise business to devise reporting and metrics that evaluate and drive business.- Created universes in Information Design Tool (IDT) from scratch using different data sources as per the underlying database of the client.- Extensively used SQL for querying, manipulation and rectifying the databases for consumption.- Automated the process related to extraction, transformation and loading of data for the Crystal.- Reports to introduce zero to minimal human intervention which led to reduction of errors.- Created logins, managed security and access for different Users/Groups through BI LaunchPad.- Implemented Security features like object level and user level to make the data secure.

Piscataway Nj