Eric Botti Email & Phone Number

Oaks, Pennsylvania, United States

Oaks, Pennsylvania, United States

– Design and develop a retrieval augmented generation (RAG) service in Python that uses LLMs to provide AI enhanced search across over 20k documents including knowledge articles, service incidents, and user documentation– Engineer data pipelines for analyzing and ingesting natural language documents from multiple points of origin such as internal networks, Snowflake, and CRM systems into a vector database for storage and retrieval– Build an automated CI/CD pipeline for deploying cloud infrastructure and container based generative AI applications on Azure on a virtual network in compliance with industry cybersecurity standards– Evaluate generative AI systems for context relevancy and answer correctness with human feedback– Train and maintain machine learning models which are used 1000s of times per day for NLP tasks including classification and pattern recognition to extract content from PDF documents like investment statements and legal contracts– Consult with different business units to architect and prototype both conversational and traditional NLP based AI solutions for business problems– Help provide strategic assessments to senior leadership on the AI capabilities of companiesbeing considered as vendor partners or for investments/acquisition– First hire to the Office of the Director of Artificial Intelligence, assisted with creation of 2024 SEI AI Roadmap– Automated manual processes of data collection and reporting by creating data pipelines for operations teams utilizing SQL databases and REST APIs

Chestertown, Maryland, United States

In this role I assist college employees and students with technology related issues through an online ticket system, in person, or over the phone. This includes:-Performing diagnosis of hardware, software, and online issues-Installing technology such as printers and phones in faculty and staff offices.-Providing customer service and immediate basic problem resolution (troubleshooting) and referral services.

Chestertown, Maryland, United States

-Experimented with ways to improve computation times of Lyapunov Fractals using a variety of techniques including linear approximations, invariant measure theory, and sparse matrix solving methods-Performed research largely independently, meeting with professor once a day to discuss success and failures of the day and plan next steps-Presented research and findings to peers, faculty, and at a Mathematical Association of America regional conference

Created and maintained dozens of Wordpress sites for small business clients. -Added new functionality like video and podcast embeds, managing the successful transfer of content from their old site, and handling routine maintenance and security updates-Performed comprehensive testing for all projects including checking all links and redirects, reviewing pages for visual defects, and rigorously testing any new functionality added to applications or websites-Maintained ASP.NET MVC web applications, including finishing by myself an incomplete in-house project management tool to tracked the organization’s clients, websites, versions, change requests, testing plans, and billable hours-Worked support to stage large virtual event via Zoom for small business collaboration and marketing

Chestertown, Maryland, United States

– Set up data collection and management system for the Director of Sustainability to track energy and utility usage as part of the Department of Energy's better buildings initiative.– Located relevant records to map utility billing meter IDs and usage data to building names and locations across 88 different college owned properties– Created an interactive dashboard to display the College’s energy and utility usage overtime by building group

Master Of Science In Engineering - Mse, Data Science

Bachelor Of Science - Bs, Mathematics, Computer Science

Activities and Societies: Captain of Varsity Men's Rowing Team, Pi Mu Epsilon (Math Honor Society), John S. Toll Fellow, Center.