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“Success is not final, failure is not fatal; it is the courage to continue that counts” Results-driven Senior Product Owner with over seven years of experience leading cross-functional teams to deliver high-impact products. Proven expertise in Agile methodologies, product lifecycle management, driving digital transformation feature development. Experienced in B2B & B2C platform development, CRM and ERP system implementation, and aligning product strategies to achieve business objectives in diverse industries such as airline, healthcare, and telecommunications.CORE PROFICIENCIES Agile Development: Scrum, Kanban, Agile Project Management, Backlog Prioritization, Agile Development, SDLCProduct Management: Product Road Mapping, User Story Development, Requirements Gathering, Minimum Viable Product Strategy, Go-To-Market Strategy, Continuous Improvement/Continuous DeploymentTechnical Skills: API Management, SQL, Dynamics 365 ERP/CRM implementation, Azure DevOps, Figma, Jira, Okta, Data Analysis, A/B Testing, Microsoft Office/365, GithubLeadership: Cross-Functional Team Leadership & Collaboration, Stakeholder Engagement, Strategic PlanningBusiness Analysis: Data Analysis, Market Research, Voice of the Customer (VoC), Problem SolvingCommunication & Presentation: Stakeholder Alignment, Product Demos, Requirements DocumentationSoft Skills: Attention to Detail, Analytical Thinking, Mentoring & Coaching, Resourceful, Customer Support
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Senior Product OwnerFrontier Airlines Jun 2023 - Sep 2024Denver, Colorado, United States- Drove 0-to-1 product development for innovative iOS, Android, and Web applications, aligning product strategy with company objectives and e-commerce goals. - Led cross-functional teams comprised of onshore and offshore developers, four Product Owners, and two Business Analysts across four development teams (Middleware, iOS, Android, and Web), fostering collaboration to ensure timely delivery of sprint commitments & goals. -
Senior Business AnalystFrontier Airlines Apr 2023 - Jun 2023Denver, Colorado, United States
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Senior Business AnalystConnect For Health Colorado Oct 2022 - Apr 2023Denver, Colorado, United States- Served as the Subject Matter Expert for B2B Broker and AssistNet Portals, aligning product enhancements with business objectives in collaboration with development, UI/UX teams, and end-users.- Gathered requirements and authored user stories for a Dynamics 365 implementation, streamlining customer service and business team operations.- Facilitated Agile ceremonies (sprint planning, backlog grooming, retrospectives, etc) to ensure team alignment and timely delivery. -
Senior Business AnalystCharter Communications May 2022 - Oct 2022Greenwood Village, Colorado, United States- Prioritized and managed a dynamic product backlog, achieving successful outcomes through efficient collaboration and risk mitigation.- Authored user stories with defined acceptance criteria, facilitating effective communication between engineering and business teams for a mobile device analytics SDK.- Focused on data lake analytics, mobile device data instrumentation, and KPI analysis to drive informed decision-making by business stakeholders. -
Product ManagerPynergy Feb 2021 - Apr 2022Denver, Colorado, United States- Developed a holistic technology roadmap to drive revenue and enhance existing, manual workflows, in collaboration with Sales, Operations, Management, and Customers.- Led implementation of a Dynamics 365 based Enterprise Resource Planner, enhancing operational efficiency.- Implemented a fleet management system, improving field service management, optimizing driver dispatch workflows & driver communication, reducing missed deliveries by 60%, simplifying billing workflows, and ensuring accurate invoicing.- Led implementation of Gilbarco Veeder Root Point of Sale system, ensuring faster customer checkout and deeper integration with Pynergy's ERP, simplifying accounting workflows, and providing real-time data and analytics. -
It Business AnalystBanner Health Dec 2018 - Dec 2020Phoenix, Arizona- Led cross-functional teams comprising onshore and offshore developers in a $100 million patient experience and innovation initiative, delivering end-to-end IT solutions and enhancing iOS and Android applications.- Worked with solution architects and UX/UI teams to enhance the Banner Mobile App, improving patient satisfaction and user experience.- Gathered requirements and wrote user stories for a Voice of the Customer implementation, data integrations, Patient Single Sign-on, API management, and Mobile UI/UX enhancements. -
It Business AnalystMthree Consulting Nov 2017 - Apr 2018Tampa/St. Petersburg, Florida Area- Gathered requirements to enhance an existing Order Management System for financial instruments to ensure clients' reporting compliance with MiFID II regulations.
Devin Jackson Skills
Devin Jackson Education Details
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Economics -
International Relations And Affairs
Frequently Asked Questions about Devin Jackson
What is Devin Jackson's role at the current company?
Devin Jackson's current role is Product Professional | Digital Transformation | Data Enthusiast.
What is Devin Jackson's email address?
Devin Jackson's email address is dj****@****rgy.com
What schools did Devin Jackson attend?
Devin Jackson attended University Of Colorado Denver, University Of Colorado Boulder.
What skills is Devin Jackson known for?
Devin Jackson has skills like Leadership, Systems Analysis, Team Building, Collaborative Problem Solving, Stakeholder Engagement, Stakeholder Analysis, Requirements Analysis, Stakeholder Management, Business Intelligence Tools, Sas Base, Agile Project Management, Microsoft Powerpoint.
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Devin Jackson
Civic Tech Pioneer | Innovation Strategist | Champion For Digital Equity & Inclusion.Baltimore, Md -
Devin Jackson
Hyattsville, Md4gmail.com, rht.com, leaflink.com, webuildblack.com -
Devin Jackson
Vancouver, Wa2regentsbank.com, ppbi.com
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