• Deliver Tier 1/2 Support for all technology-related needs encompassing system and hardware assistance, serving as the primary point of contact for team members regarding technology queries.• Utilize input from team members to identify and diagnose tech issues, providing guidance through troubleshooting steps to resolve various problems efficiently.• Exhibit swift problem identification, solution formulation, and execution of systematic troubleshooting procedures.• Testing and troubleshooting workstations, laptop, desktops, Zebra, HP network printers, android, iOS devices, network, and other hardware devices.• Office 365/Azure Experience including exchange, SharePoint, Teams, MDM, Entra, Intune.• Providing Windows/PC support to 2000+ end-users for an enterprise environment.• Offer Tier 2 Support for select systems as required and Endpoint Management solutions.• Coordinate and manage IT communication with team members, directing them to the appropriate internal resources to ensure timely resolution of issues.• Address and resolve technical hardware and software issues comprehensively, including tasks such as managing email systems, internet connectivity, and handling system logins and activation.• Working on pc refresh deployment, imaging, BCMA cart repairs and troubleshooting, Kodak desktop scanners and printers.• Familiar with relevant security regulations and compliance standards such as Health Insurance Portability and Accountability Act (HIPPA)• Experience using tools like dBat, Vault, CPRS.• Special projects, requests and other duties assigned.

• Contractor for Siemens Gamesa Renewable Energy • SAP Technical Consultant • Conducts day-to-day functional operations, utilizing various software to maintain efficient workflows (SAP S/4 HANA, ERP/MRP)• Prepares specialized routine reports, correspondence, and statistics for decision-making processes• Maintains accurate records and filing systems, by performing data entry into computer systems including Microsoft Office 365 applications and specialized software packages.• Administers programs, projects, and processes specific to the assigned organizational unit• Demonstrates strong skills in BoM and Product Structure/ Configuration Management• Proficient in Engineering Change Management software such as SAP S/4 HANA, and processes within the organization (ECN/ ECR/ ECO)• Knowledgeable in NPI/NPD & serial lifecycle BOM Management in the internal system (SAP, PLM).• Crafting options & configuration of variants in TcE and SAP• Engages in manufacturing processes with internal stakeholders to resolve issues

• Managed Logistical Operations in a manufacturing, automotive, and engineering environment covering 495,000sq ft, resulting in 4,500+ units sold, valued at $100M+, servicing client: Case New Holland • Built, coached, and managed the day-to-day operations of a team ranging from 25-40 associates • Led the training and development plans for 4 Operations Supervisors • Executed daily payroll processing for 50+ associates using a workforce management software (Kronos)• Ensured all staff are properly trained and equipped to perform their tasks• Oversaw and implemented policies and procedures to improve efficiency and quality of work• Monitored and maintained production and service levels to ensure customer satisfaction• Upheld compliance with company policies and procedures, and relevant regulations and legislation• Developed and maintained effective relationships with internal and external stakeholders• Provided regular reports to upper level management on operations performance, KPIs, and any issues or areas for continuous improvement• Maintained inventory levels and equipment, and ensure they are functioning properly, conducted vehicle training on various models of MHE

• Overseeing production lines to meet safety, quality, and productivity goals.• Managed and trained over 30+ personnel in a plant manufacturing environment, encouraging continuous education throughout all training, resources & programs.• Directs labor and department tonnage to achieve the yield and financial goals of the plant.• Serves as the lead subject matter expert, obtaining a profound amount of information regarding quality standards, company expectations, rules, regulations, ordinances, codes.• Troubleshoots and mitigates risks while strategically resolving/accommodating highly sensitive projects.• Analyzes production, quality control, maintenance, and other operational production challenges and corrects or makes recommendations for correction in a timely basis.• Skills required include production management, quality control, personnel management, analysis, support, and project management.

Non-Commissioned Officer

Non-Commissioned Officer

Non-Commissioned Officer