Devine Grace Peralta Email & Phone Number

Buenavista, Marinduque, Philippines

Managed appointments/schedules of the Municipal Mayor.Interviewed and screened callers and visitors.Arranged Local Chief Executive’s travel and official business.Handled and prioritized all incoming and outgoing correspondence (e-mails, letters, packages, etc), memos, and executive orders.Conducted research and prepared presentations or reports as assigned.Supervised office employees and contract of services, and provide job orientations.Handled and secured confidential documents and information.Collaborated with local and national government offices.Served as secretariat to meetings and prepare minutes.Managed Mayor’s social media pages, handled constituents’ queries and concerns.

Responsible for proving quality and efficient customer service through daily management of employees to include scheduling, coaching, counseling, rewarding and performance appraisals.Managed a wide variety of customer service and administrative tasks to resolve customer concerns quickly and efficiently.Led and mentored 33 employees to adhere to service level requirements.Communicated and updated the team with the latest company promotions, sales goals and store performance.Built rapport with internal departments to collaborate on issues for immediate resolution.Managed inventories and stocks, including keeping detailed records of monthly inventory, and stocks replenishments.Responsible for safe keeping store sales and petty cash. Managed cash disbursements and restoration, and prepare bank deposits.Completion of administrative work on a daily, weekly and monthly basis.

Philippines

Managed large amount of incoming calls.Assessed customer needs to achieve satisfaction.Served customers by providing accurate, valid and complete information by using the right method and tools.Opened and maintained customer account by recording and updating customer account information.Handled customer complaints, provide appropriate solutions and alternatives within the time limits.

Buenavista, Mimaropa, Philippines

I was responsible for the day-to-day task in the finance department to include preparation of petty cash, data entry to the system, updated financial records, prepare balance sheet, process invoices and bank deposits.

Bachelor'S Degree, Business Administration, Management And Operations, 1.75

Activities and Societies: Member of Dance Troup and ChoirBasic and Managerial Accounting, Entrepreneurial Management, Human Resource.

Bachelor Of Science In Business Administration, Human Resources Development

Activities and Societies: Choir and Dance Troup MemberCoursework Included: Basic and Managerial Accounting, Entrepreneurial Management.