I founded StayIU, a premier brand offering upscale vacation rental homes in Bloomington, Indiana, tailored to parents, alumni, and visitors to Indiana University. StayIU properties are thoughtfully curated to provide a blend of nostalgia and luxury, featuring modern upgrades, premium amenities, and prime locations near campus and downtown attractions. Under the StayIU brand, I: - Manage multiple high-end homes, delivering exceptional guest experiences that consistently earn 5-star reviews. - Leverage strategic pricing and marketing to maximize revenue, including targeting high-demand weekends like IU graduation and major events. - Offer personalized guest services, including early access to bookings for repeat visitors and insider recommendations for dining, activities, and more. - Maintain a commitment to quality, ensuring every property exceeds expectations with immaculate interiors, modern conveniences, and stylish designs. StayIU has become synonymous with elevated hospitality in Bloomington, setting a new standard for vacation rentals in the area.

Director of Operations | Ridge Thomas Properties, Inc.Short-Term Vacation Rentals ManagementAs the Director of Operations for Ridge Thomas Properties, Inc., I manage a portfolio of luxury vacation rentals spanning Singer Island, Florida, *Scottsdale, Arizona, and Bloomington, Indiana. My focus is on optimizing property performance, delivering unforgettable guest experiences, and driving sustained revenue growth. Key Achievements:- Cultivated over $200,000 in direct bookings, reducing reliance on third-party platforms. - Maintained Airbnb Superhost status for 9 consecutive years, reflecting consistent excellence in service and guest satisfaction. - Optimized occupancy rates across all properties without sacrificing premium revenue, leveraging dynamic pricing strategies. - Implemented revenue-generating initiatives, such as upsells and added amenities, to enhance the guest experience and increase profitability. Responsibilities:-Portfolio Oversight: Ensure all properties operate at peak efficiency with meticulous attention to guest needs, maintenance, and presentation. -Revenue Optimization: Develop and execute strategic pricing models to maximize profitability during peak seasons and shoulder periods. - Guest Relations: Cultivate guest loyalty through personalized service, seamless communication, and memorable stays that drive repeat bookings. -Team Coordination: Lead and support property managers, housekeeping teams, and concierge services to maintain the highest operational standards. Through innovative strategies and a commitment to excellence, I help position Ridge Thomas Properties as a trusted provider of luxury vacation rentals in competitive markets.

- Primary responsibility for soliciting, selling and implementing Office Depot products and services to Public Sector and School K12 accounts in Indiana. - I currently manage approximately $3M in existing public sector, higher ed and K12 business but I'm also responsible for finding new opportunity outside of my current customer base.- Skilled in the RFP process for large opportunities within the state and local governments

-Responsible for identifying new prospects, soliciting, selling and implementing Office Depot products and services to the small and medium size market in downtown Indianapolis.-Targeting markets by direct outside sales with customers that typically have between 20 and 500 white-collar workers. -Strengthening the business relationships and maximizing the penetration opportunities of existing customers by providing holistic business solutions to customers that typically purchase or have the potential to purchase between $24,000 and $150,000 in products/solutions per year.-Engaging in sales activities outside of the office, face-to-face, including, but not limited to, creating relationships with decision influencers, decision makers, end users, current buyers and new prospects within an organization, on a regular, as required, basis. -Works toward a defined sales quota by selling company products and services to existing customers from an assigned account list. -Directs account sales strategy and sells value beyond the core product offering to meet buyer needs. Sales activities also include selling to existing Office Depot customers a further and deeper range of products and services from Office Depot. -Responsible for attainment of an annual new business incremental sales goal -Building business & customer relationships, regardless of the prospects contractual status, by proactively creating a awareness and presence with non-Office Depot customers and insuring that prospective customers are familiarized with Office Depot's total solutions beyond core office supplies (Furniture, DPS, Breakroom, Technology).