Thought partner and adviser to C-suite leadership on human resource- related strategy in a globally distributed environment with constant expansion into new markets. Manage a team of business partners to provide both strategic and hands-on support for an organization of 5000 global employees. Focusing on improving organizational effectiveness & design, leading change management, providing leadership coaching and driving overall people function excellence.-Successfully promote people strategies that align with the business objectives focusing on the talent needed to execute on the vision. Drive results through organizational design, succession planning, career development, compensation planning skills gap analysis, etc.-Partnering with C-suite and senior executives to shape our real estate strategy to enable the future of how employees work-Provide clients with analysis of respective organizations' "health" by looking at trends in performance, employee engagement, attrition, diversity etc Managed people, process and technology-related initiatives and work streams; successfully developed, piloted and launched global professional development reimbursement employee benefit-Designed, tested and launched new employee performance management initiative globally-Drive improved business decisions through the use of people data and analytics-Lead multiple tiger teams charged with the mission of driving positive change in response to employee feedback surveys

Serve as a business partner and adviser to management on human resource-related issues and act as an employee champion and change agent. Partner across all functions to deliver value-added service to management and employees reflecting the business objectives in an organization of 5000 global technical and corporate employees.-Lead change management initiatives on a 2500 employee business unit restructure-Created JDA's first diversity core team to drive diversity, inclusion and belonging initiatives throughout the world-Analyzed trends and metrics in partnership with global cross-functional teams to successfully transition from a PTO plan to a flex time off program-Lead workforce and succession planning while simultaneously improving processes to reduce the impact of unconscious bias-Implemented position leveling to foster employee career growth and retention-Provided day-to-day performance management guidance to management (e.g., coaching, counseling, career development, disciplinary actions) toenhance organizational effectivenessSuccessfully resolved complex employee relations issues by conducting effective, thorough and objective investigations

Partner with line executives and management to proactively address business needs related to workforce development, performance management, talent review, employee engagement and productivity for a 5000+ employee multi-location sales and support call center environment. • Prepared and conducted on-going training for the organization on key issues and trends such as; remote team building, creating a high performance culture, employee engagement, performance management, and handling difficult conversations• Created new manager development program. Program was adopted as a best practice and deployed for use across GoDaddy• Facilitated talent review and calibration sessions with business leaders to improve organizational effectiveness.• Advised on compensation matrix to ensure top talent was retained and rewarded within a pay for performance structure.• Partnered with leadership to resolve complex employee relations issues; conducted effective and thorough investigations keeping all cases out of litigation.• Analyzed trends and metrics to develop solutions and programs aimed at creating a sustaining company culture; facilitated several "lunch & learns", developed mentoring opportunities, organized town halls and implemented team building events to improve engagement and morale.

• Lead 300+ staff and management in outbound sales and customer service call center environment.• Responsible for the financial success of 14,000 students and 2000 military students.• Achieved the highest cash collection in one quarter in the history of the division, $700,000.• Teamed with all departments to implement a responsible borrowing initiative decreasing overall student debt.• Successfully designed and implemented accounts receivable reduction strategies reducing over $5 million.

Provided full multi-unit generalist services for the state of Michigan comprised of 1200+ employees and 23 retail stores.• Function as internal business partner to District and Store Management.• Facilitate training for on-boarding and company recruitment. • Successfully design and present training sessions including Pro Associate Relations, FISH!, Time Management, and Business Acumen. • Initiated and assisted during the salary increase process, annual salary planning, performance management, and performance improvement.