- Act as the City’s first point of contact for inquiries from stakeholders, City Bureau contacts, district representatives, City Council and Mayoral offices, and the general public regarding the City’s Enhanced Services District (ESD) Program, - Write, oversee, and manage contracts between the City and each ESD, working directly with the ESD, Revenue Division, up to 8 different Bureaus, the City's legal team, and the Chief Administrator. - Lead process management in ESD contract renewals or amendments. - Present Annual Reports on ESD work to City Council. - Create formal pathway via an ESD Handbook for ESD formation, expansion, and renewal.- Implement updates to the ESD Program based on recommendations from third party consultant who responded to an audit of the program conducted in 2020. - Work with stakeholders interested in changes to existing ESD Programs and districts/people interested in forming new districts. - Participate in, and at times lead efforts to improve the City’s governance model regarding ESD formation, administration, and oversight.- Act as ex-officio Board member on the Board of Directors for each ESD.

Community development, events, and partnerships • Recruit and manage 100+ vendors and 40+ sponsors for the annual Ballard SeafoodFest community event, generating $200K each year• Oversaw the Ballard SeafoodFest promo video project - a tool to be used to increase event sponsorship• Coordinate and manage the Ballard portion of the annual One Seattle Day of Service—a grant-funded, community-painted mural project—in partnership with the City of Seattle Mayor’s Office, Seattle City Council, Seattle Office of Parks and Recreation, Seattle Department of Neighborhoods, and community volunteers• Facilitated a partnership between the Ballard SeafoodFest, Ballard Football Club, and local artists to collaborate on marketing assets promoting the 2023 Ballard FC season • Spearheaded the re-branding of the Ballard SeafoodFestStrategic planning and people management • Support Ballard Improvement Area and the Ballard Alliance reauthorization efforts by directly engaging business and property owners, aiming to increase the organization’s annual operating budget from $600K (2023) to $922K (2024)• Organize regular gatherings of 10 Seattle neighborhood organizations to encourage knowledge sharing and networking among similar groups• Developed job descriptions, convened hiring committees, and owned the onboarding process for several newly created positions, including Safety Coordinator, Economic Development Manager, and Community Development and Events Intern• Directly manage 2 full-time and 2 part-time Ballard Alliance staff members, providing support, mentorship, and guidance across all areas of their workProgram management• Manage the Clean Streets Program, an $85K annual program that sees an average of 1,900 bags of trash—including leaves, sharps, and biowaste—collected each year• Manage the Holiday Lighting Program, a $65K annual program that illuminates 205 trees in Ballard’s historic core, featuring more than 2,300 light strands and 117K bulbs

Business attraction and retention• Collaborated with Seattle City Councilmember Dan Strauss and Seattle Department of Transportation on the redevelopment of Ballard Avenue featuring permanent implementation of COVID-era street cafes• Oversaw content strategy and development of Choose Ballard business attraction website• Engaged 70+ local/regional businesses about opening a location in Ballard leading 13 to sign leases (~18.5% success rate) with engagement ongoing as of May 2023• Developed a public arts plan to cover a formerly vacant storefront with murals by local artists and created an incubator for micro-businesses within that space• Planned and facilitated Ballard Merchants and Restaurant Group meetingsPublic arts• Founded and managed 12-member public art committee• Project managed the installation of 17 permanent artworks by 44 artists• Secured $85K of outside funding to supplement Ballard Alliance’s $5K public arts budget leading to 75K square feet of public art being installed by end of 2022• Successfully obtained grants from the Office of Arts and Culture and Department of NeighborhoodsBallard SeafoodFest• Recruited and managed all 150+ arts, crafts, non-profit, and food vendors each year• Managed 2 paid staff and 10+ volunteers

Economic Development• Created document of best practices for street cafes and closed streets for the Mayor's Office, Seattle City Councilmember Dan Strauss (D6), and Seattle Department of Transportation; document used to inform strategies for City's new Temporary Outdoor Cafe and Merchandise Display permit and Street Closure PermitProgram Management• Developed and managed Clean Streets Program, overseeing budget, grants, and vendors• Developed annual Ballard Holiday Lighting Program featuring more than 200 lit treesRelationship Building• Organized quarterly knowledge-sharing meetings between Seattle’s business improvement areas, neighborhood organizations, and City of Seattle departmentsPublic Art• Conceptualized and implemented the Ballard Storefront Mural Program in March-April 2020 to boost community morale during COVID-related business closures resulting in 25 plywood murals by 14 artists

• Marketed, showed, and leased apartments in a 33-unit residential building • Coordinated rent collection and bank deposits totaling over $50,000; enforced additional fees when necessary and collaborated with the accounting department to maintain correct ledgers • Managed tenant to tenant and tenant to management relations, and coordinated with off-site maintenance staff to facilitate work orders for the building • Developed and implemented quarterly building socials to encourage lasting relationships between the 85-plus residents

• Developed, planned, and created social media content to promote the City’s Pop-Up Downtown event, a celebration of Renton’s historic downtown, featuring parklets, food trucks, and entertainment • Produced engaging and relevant content for presentations regarding Pop-Up Downtown with 20+ stakeholder and volunteer groups, including local businesses, service organizations, nonprofit arts groups, public officials, and City staff • Coordinated the Renton Community Marketing Campaign RFP proposal, agency interview process, and next steps in an effort to rebrand the City of Renton • Produced and coordinated public-facing marketing materials, including brochures, reports, e-newsletters, and websites • Brokered relationships between potential retailers and downtown building owners

• Empowered residents to identify and prioritize their neighborhoods’ short and long-term needs and assets; coordinated the City’s support of those community-strengthening measures• Provided technical and policy information to the public; met with local residents to resolve Neighborhood Program-related issues and ensured positive relations were maintained• Planned, coordinated, and implemented neighborhood celebrations involving the public, other City departments, Mayor’s Office, City Council, and the Fire and Police Departments

• Developed and implemented social media strategies for the College of Built Environments (CBE) in order to engage prospective students, current students, and alumni using Facebook and Twitter • Coordinated and produced several engaging outreach video projects aimed at marketing the college to potential students and donors • Prepared stewardship and thank you letters for donors; updated donor records in the Advance database for an office that brings in $3.8 million dollars annually

• Developed and implemented a strategic social media and marketing plan for 2016 using Facebook and Twitter and collaborated on the council’s branding• Managed and posted weekly on the social media pages in order to help meet the goal of $50,000 raised for the Impact and Diversity Scholarship created by the council

• Facilitated classroom discussions to encourage a robust conversation between 30-plus students and the weekly speaker• Identified, connected, and confirmed eight guest speakers working in the planning industry for each class session per quarter• Marketed the course to current students across the College and University to meet enrollment goals

• Organized monthly outreach events aimed at attracting prospective students to the major, including tabling events on campus and weekly class visits• Developed marketing and social media strategies like the CEPster Spotlight Sunday campaign, which highlights current students in the CEP program and ultimately grew our Facebook page likes by 25% over a six-month period• Rebranded CEP’s Facebook page and designed and created the CEP’s Facebook page banner and profile picture• Facilitated committee meetings involving 15 people

• Represented Pronto! Cycle Share at outreach events like street fairs and festivals as a way to introduce Seattleites to the city’s first bike share program • Routed and resolved information requests regarding membership, pricing, rules, regulations, and bike features • Coordinated relations between the University of Washington major Community, Environment, and Planning and Pronto! Cycle Share through hosting new student scavenger hunts with Pronto! bikes