Lauren Devlin

Lauren Devlin Email and Phone Number

Assistant Project Coordinator @ B & L CONSULTING
Las Vegas, NV, US
Lauren Devlin's Location
Las Vegas, Nevada, United States, United States
Lauren Devlin's Contact Details
About Lauren Devlin

As an accomplished Sales Professional, I have a proven track record of exceeding targets and achieving exceptional sales performance. Recognized for outstanding leadership, I have successfully driven results as a top-performing outbound team lead. With experience in developing and delivering comprehensive training programs, my focus is on enhancing sales conversion rates, reducing onboarding time, and improving overall team performance. Adept at implementing performance tracking systems and metrics, my goal is to identify areas for improvement and maximize sales effectiveness. Committed to delivering excellent customer service and driving revenue growth, I strive to foster customer loyalty. My expertise lies in prospecting strategies, upselling techniques, and merchandising optimization. I have received recognition for my impactful training delivery, contributing to increased sales productivity and revenue generation.My Areas of Expertise: Sales Optimization | Training Development | Performance Tracking | Client Relations | Customer Engagement | Curriculum Design | Onboarding Training | Productivity Enhancement Conversion Improvement | Metrics Analysis | Prospect Strategy | Revenue Growth | Sales TechniquesCross-Functional CollaborationMy Career Highlights Include: *Receiving Hilton Grand Vacations Award for achieving 229 sales, demonstrating exceptional sales performance, and exceeding targets. *Being recognized as the Top Performing PM - Outbound Team Lead, showcasing exceptional leadership and driving outstanding results for the team. *Experiencing significant career progression at Hilton Grand Vacations, transitioning from a team lead to a supervisor within an impressive six-month timeframe, showcasing strong leadership and managerial skills. *Demonstrating adaptability and resilience during the COVID-19 pandemic by leading a sales training session for an international sales team on Zoom with participants from Australia and the United States. *Preparing and delivering a highly effective training session by creating customized training materials tailored to the team's niche, ensuring their continued success and development despite challenging circumstances.When I’m not in the office, you can find me off-roading, enjoying a musical festival or traveling!I look forward to meeting you. You can reach me at Devlin1587@gmail.com.

Lauren Devlin's Current Company Details
B & L CONSULTING

B & L Consulting

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Assistant Project Coordinator
Las Vegas, NV, US
Website:
blconsulting.info
Employees:
5
Lauren Devlin Work Experience Details
  • B & L Consulting
    Assistant Project Coordinator
    B & L Consulting
    Las Vegas, Nv, Us
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  • Hilton Grand Vacations
    Sales Team Lead
    Hilton Grand Vacations Aug 2023 - Present
    United States
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  • Hilton Grand Vacations
    Inbound Sales Specialist
    Hilton Grand Vacations Jan 2023 - Aug 2023
    United States
     Achieved a substantial increase in sales conversion rates by delivering comprehensive training programs to inbound and outbound sales agents, equipping them with the skills and knowledge necessary to engage with customers and close deals effectively. Developed and implemented training materials that resulted in a reduction in onboarding time for new agents, improving their time-to-productivity and enabling them to contribute to the sales team faster. Collaborated in the design and execution of a continued education program that contributed to a significant increase in average sales per agent, providing ongoing training and support to enhance their performance and sales effectiveness. Implemented performance tracking systems and metrics that enabled the identification of critical areas for improvement, leading to an increase in overall team sales performance within six months. Received recognition for outstanding training delivery and contributions, as evidenced by a 95% satisfaction rating from trainees and an outstanding improvement in agent retention rates, highlighting the positive impact of the training programs.
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  • Hilton Grand Vacations
    Direct Marketing Training Specialist
    Hilton Grand Vacations Jul 2021 - Jan 2023
    Las Vegas, Nevada, United States
     Developed and implemented a comprehensive training curriculum, increasing sales productivity among direct marketing agents, measured by the number of leads generated and conversions made. Led training initiatives that contributed to an improvement in average call-to-sale conversion rates, optimizing the effectiveness of direct marketing strategies and enhancing the team's ability to close deals. Created and delivered interactive training sessions, reducing onboarding time for new direct marketing agents, enabling them to reach total productivity faster and contribute to the team's overall performance. Implemented performance tracking systems and metrics to measure the success of training programs, resulting in a great improvement in agent retention rates and overall team satisfaction. Received recognition for outstanding training delivery and impact on business outcomes, as evidenced by satisfaction ratings from trainees and a significant increase in direct marketing revenue during the training period.
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  • Hilton Grand Vacations
    Sales Team Supervisor
    Hilton Grand Vacations Dec 2019 - Jun 2021
     Continuing education that contributed to a significant increase in average sales per agent, providing ongoing training and support to enhance their performance and sales effectiveness. Developed and implemented a prospecting strategy that led to an increase in outbound call-to-sale conversion rates, maximizing the effectiveness of sales efforts and driving revenue generation. Led one one one coaching initiatives that contributed to an improvement in average call-to-sale conversion rates, optimizing the effectiveness of direct marketing strategies and enhancing each individual's ability to close deals.
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  • Hilton Grand Vacations
    Outbound Team Lead
    Hilton Grand Vacations Jun 2019 - Dec 2019
     Actively contributed to team training and development programs, collaborating with new sales agents in improving their sales techniques and product knowledge, increasing team-wide sales performance metrics. Assisted team supervisor with administrative duties including attendance, disciplinary actions, payroll clarification, and general paperwork.  Consistently exceeded monthly sales targets, resulting in a high conversion rate and contributing to the overall revenue growth of the outbound sales team.
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  • Hilton Grand Vacations
    Outbound Sales Specialist
    Hilton Grand Vacations Feb 2018 - Jun 2019
     Consistently exceeded monthly sales targets, resulting in a high conversion rate and contributing to the overall revenue growth of the outbound sales team. Developed and implemented a prospecting strategy that led to an increase in outbound call-to-sale conversion rates, maximizing the effectiveness of sales efforts and driving revenue generation. Upsold vacation packages to existing customers, increasing the average order value, and boosting the profitability of sales transactions. Received recognition as a top-performing sales agent, achieving the highest customer satisfaction rating among the outbound sales team, as measured through post-sales surveys.
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  • Bath & Body Works
    Sales Associate
    Bath & Body Works Sep 2017 - Feb 2018
    Summerlin, Nv
     Consistently achieved and exceeded monthly sales targets, resulting in a substantial increase in individual sales performance and contributing to the overall revenue growth of the store. Demonstrated exceptional customer service skills, increasing the average customer satisfaction rating significantly based on post-purchase surveys, indicating high customer loyalty and repeat business. Proactively upsold products and recommended add-on items, leading to an increase in average transaction value and maximizing revenue opportunities with each customer interaction. Actively participated in-store promotions and events, contributing to an increase in foot traffic and generating higher sales volumes during peak periods. Collaborated with team members to optimize store merchandising and product placement, creating remarkable improvement in product visibility and driving impulse purchases.
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Lauren Devlin Skills

Microsoft Office Customer Service Public Speaking Social Media Leadership Microsoft Word Time Management Sales Marketing Management Teaching Training

Lauren Devlin Education Details

Frequently Asked Questions about Lauren Devlin

What company does Lauren Devlin work for?

Lauren Devlin works for B & L Consulting

What is Lauren Devlin's role at the current company?

Lauren Devlin's current role is Assistant Project Coordinator.

What is Lauren Devlin's email address?

Lauren Devlin's email address is la****@****hgv.com

What schools did Lauren Devlin attend?

Lauren Devlin attended Ohio University, Robert Morris University, Quaker Valley High School.

What skills is Lauren Devlin known for?

Lauren Devlin has skills like Microsoft Office, Customer Service, Public Speaking, Social Media, Leadership, Microsoft Word, Time Management, Sales, Marketing, Management, Teaching, Training.

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