Dev Narayan Email & Phone Number

As the Facilities, Leasing, and Accommodation Coordinator at Cenitex - 80 Collins Street, Melbourne, I oversee comprehensive facility management operations within the organisation. Responsibilities Include;• Managing contractors and sub-contractor labour, overseeing engagement, induction, compliance, and coordination of repair and maintenance activities.• Establish and maintain effective relationships with internal and external stakeholders to manage all assets, including new construction, ensuring required standards are met.• Address staff inquiries regarding equipment, facilities, and security, prioritising and fulfilling maintenance requests and coordinating asset and facility modifications.• Manage facilities and accommodation contracts, ensuring compliance and coordinating services, including contract renewals.• Oversee soft services such as cleaning, hygiene, pest control, waste, and recycling, ensuring high standards are maintained.• Manage Access Security and aspects of the Building Automation System.• Coordinate emergency response activities, audits, meetings, and reporting, collaborating with building managers and regulatory agencies.• Maintain building and facilities policies and records, conducting scheduled reviews and risk analyses, and disseminating relevant outcomes.• Oversee OH&S warden training, evacuation drills, and related policies and procedures.• Coordinate building and facilities-related communications, internal audits, and reporting.• Prepare high-level written and verbal reports.• Organise and manage account payments for building services and other procurement activities.• Accountable for the purchase and administration of executive vehicles, fleet car management, and parking.Major Achievements• Currently undertaking commercial arrangements with major organisations for end of lease.• Successfully assisted in the management of relocation of high-value assets to secure leased locations.

Working within the Operational Infrastructure command, Properties Division, I was the team leader of the Support Services Team VPC, 311 Spencer Street, Docklands. Responsibilities Included;• Assisting Business Manager of VPC Support Services Team, overseeing all soft services within the building.• Managed day-to-day operations of eight staff members across multiple customer service departments, including concierge, loading dock, and mailroom.• Collaborated with the VPC Security Manager and Business Manager to oversee tenancy security and access management, addressing physical security concerns, and identifying gaps.• Worked with auditing, governance, and risk teams to ensure continuous physical security of the premises.• Liaised with units within the Property division to address staff inquiries regarding equipment, facilities, and security, prioritising and fulfilling requests.• Cultivated and managed relationships with owners, building management, and external contractors to maintain key building assets (ie. Helipad) to a high standard.• Assisted the Business Manager in procurement projects, including SPCs and tender evaluations, taking a lead role as necessary.• Identified and addressed key issues and complex problems, providing reports and briefings to senior management.• Ensured the upkeep, maintenance, and continuous improvement of standard operating procedures using LEAN principles.Major Achievements • Coordinated and co-managed a significant tender and organisational change initiative for Victoria Police, leading the SPC for Mail and Delivery Services.• Implemented roles and processes to enhance soft services facilities at VPC @ 311, improving operational efficiency.• Oversaw and coordinated major building activations and emergency management exercises to ensure readiness and compliance.• Cultivated and maintained key stakeholder relationships to support building services across VPC, fostering collaboration and effective service delivery.

Worked as an Office/Facilities Administrator at Melbourne Prosecutions, situated within the Legal Services Command of Victoria Police at 456 Lonsdale Street.• Played a pivotal role in facilitating administrative functions related to legal operations, supporting prosecutors with various tasks as required.• Collaborated closely with the office manager to efficiently manage and maintain essential office resources, including supplies, lockers, and access control systems.• Ensured smooth day-to-day operations by overseeing the allocation and replenishment of office supplies and managing access control measures to uphold security protocols.• Acted as a key point of contact for logistical support, contributing to the effective functioning of the office environment. Major Achievements • Managed and operated the Access Control System (Lenel) to ensure secure premises at 456 Lonsdale Street.• Provided support for the relocation and transfer of assets to the new tenancy within the same location.

Melbourne, Australia

Being the manager on duty for the supermarket when the Store Manager or the Assistant Store Manager is away. Primarily ensuring that all departments are running as to protocol, as well as doing general jobs in the Grocery department. Primary health and safety officer for delivery receiptStocktake ManagementHandling of all money transfers to the safe, ensuring deliveries are taken on time, and holding alarm codes for the store, in case of emergency. Responsible for the welfare and care of all staff members on and off duty, dealing with HR issues, welfare and people management when required, alongside the senior management team. Daily meetings with Senior Management at both store and corporate level to ensure that all processes are followed as required by Woolworths.

Melbourne, Australia

Worked in multiple management and operational roles over seven years gaining vital experience in stakeholder management, customer service and achieving organisational goals. Some of the positions I worked as were;• Duty Manager• Fresh Food Inventory Manager • Produce Manager (Acting)• BWS Night Operations Manager