Devin Black Email & Phone Number

Provo, Ut, Us

Springville, Utah, United States

American Fork, Utah, United States

Driving Organic Growth & Client Success:- Implement ongoing SEO strategies to elevate search engine rankings for DentalQore's diverse client base across the nation.- Leverage expertise in Google Analytics to generate insightful reports, enabling clients to make data-driven decisions that optimize website performance.- Conduct comprehensive SEO audits to identify and address technical and on-page SEO issues, ensuring websites are search engine friendly.- Craft compelling and SEO-optimized content that engages target audiences and strengthens DentalQore's clients' online presence.- Foster strong client relationships through regular communication and by establishing a deep understanding of their needs and satisfaction.Measurable Impact & Industry Expertise:- Proven track record of improving client satisfaction, website rankings, and conversions across a variety of industries and locations.- Possesses a comprehensive understanding of SEO best practices, including technical SEO, on-page SEO, and content creation.

Utah

American Fork, Utah, United States

- Increased brand awareness and engagement for NFTy Arcade through strategic social media marketing and content creation.- Contributed to a data-driven marketing approach by assisting with content planning and utilizing social media analytics.- Identified key competitor insights that helped shape NFTy Arcade's competitive edge in the market.

Orem, Utah, United States

Strategic Program Management: - Led and coordinated the development and execution of onboarding, training, knowledge base, and quality assurance programs for HERE Technologies' customer contact center, leveraging expertise in program and project management methodologies.Client Relationship Management: - Established and maintained strong relationships with HERE Technologies stakeholders, fostering open communication and collaboration to consistently exceed expectations.- Acted as a trusted advisor, providing strategic program insights and recommendations to optimize HERE Maps' success with employee trainings, retention, customer relations.Data-Driven Decision Making:- Utilized Salesforce CMS to generate comprehensive program reports and conduct data analysis, informing strategic decision-making for HERE Maps.- Identified key program metrics and trends to ensure program effectiveness and ROI for HERE Technologies.Process Optimization & Knowledge Sharing:- Streamlined program-related processes for ModusLink, enhancing efficiency and productivity in support of HERE Maps. - Developed and maintained a robust knowledge base to empower internal teams and ensure consistent program execution for detailed comprehensive customer support.Quality Assurance & Team Leadership:- Conducted quality and skill assessments to ensure the teams maintained the highest standards for HERE Technologies' customer relationships. - Provided effective leadership and mentorship, fostering a collaborative and high-performing team environment for ModusLink.

Bachelor'S Degree, Digital Marketing

Bachelor's of Science in Digital Marketing & Minor in Business Management Prominent Coursework Includes: - Digital Marketing Analytics.

Associate Of Science - As, Business Management

Prominent Coursework: - Financial & Managerial Accounting - Operations Management - Organizational Behavior - Business Law