Devon Bergum Email & Phone Number

Golden, Colorado, United States

Contractor to US Department of Energy, Office of Energy Efficiency & Renewable Energy, Solar Energy Technologies Office.

Broomfield, Colorado, United States

Boulder, Colorado

- Led projects from ideation to execution generating at least 10% annual growth- Managed multiple project deadlines and $800K budget- Created effective customer feedback loops to increase satisfaction, improve products, and reduce errors- Built brand awareness and customer loyalty resulting in a 40% return customer rate- Grew strategic relationships by 25% and reliably communicated with partners and customers

Boulder, Colorado, United States

- Organized successful events increasing average attendance and satisfaction by 10%- Coordinated staff and volunteers to implement effective processes reducing order errors by 50%- Collected and analyzed customer and program data to compile annual reports - Implemented communications strategy to generate sales and customer loyalty

Boulder, Colorado, United States

- Enhanced client care by analyzing feedback and implementing creative solutions resulting in highest customer satisfaction- Communicated with general public handling all inquiries, requests, complaints, and scheduling needs- Assisted ongoing initiatives and prioritized deadline-driven tasks to meet program goals

Boulder, Colorado, United States

- Accomplished 100% occupancy of new build within 3 months by providing excellent customer service, guided tours, and follow-up- Served as the main point of contact for over 100 tenants from inception through lease term- Ensured tenant compliance with lease terms- Completed daily financial transactions and operational tasks

Boulder, Colorado, United States

- Promoted within 6 months from Administrative Assistant to Leasing Agent- Discussed and signed leases with new and existing tenants to ensure maximum occupancy in over 1,000 properties- Assisted with receivables, generated collections reports, collected overdue balances- Matched prospective tenants with properties to best suit their needs - Scheduled showings and provided high-quality customer service

Boulder County, Colorado, United States

- Managed all incoming and outgoing orders; guaranteed proper execution of all dishes in timely manner- Coordinated activities of dining room personnel to provide fast and courteous service to patrons- Scheduled reservations and arranged special events

Boulder, Colorado, United States

- Promoted within 3 months from Sales Associate to Customer Sales Lead- Direct supervisor for up to 5 employees; delegated tasks accordingly; coached and developed selling behaviors to meet or exceed sales goals- Conducted interactive store trainings to strengthen operations; helped process and manage payroll; performed annual audits