Devon Buchanan Email & Phone Number

Columbus, OH, US

Facilitate the administration of clients' alternative investments, ensuring seamless service and support. Provide comprehensive back-office assistance for firm-held and firm-sponsored investments and funds. Verify and maintain accurate cash flow records for ultra high net worth clients.

Acted as a leadership member and subject matter expert within the greater Complaints Team, as part of the Fraud and Risk Operations Department. Facilitated the training and nesting of new agents. Performed analysis of complaints data to inform of and respond to emerging complaints issues and trends. Facilitated weekly, monthly, and ad-hoc data reports for.

Developed extensive knowledge and hands-on work experience across all complaints areas within Upstart's operations department, including the casing and completion of regulatory complaints. Facilitated the training and nesting of new Complaints Specialists. Participated in the development, testing, and deployment of new Salesforce layouts, updated policies.

Performed front-line case-based customer service with Upstart applicants primarily on the Salesforce platform. Consistently exceeded production and quality goals.

Columbus, Ohio

In addition to normal circulation desk duties, I worked at the Orton Geological Library, and the Gardner Map Room, in the Thompson Library, to catalog, file, and repair maps. Through this job, I got to work across state, national, and international library networks to fulfill patron requests.

Class based internship, assisted on a team to electronically catalog evolutionary and mineralogical taxonomies. We migrated data from manual paper-based system to an electronic online database using Specify 7. Worked collaboratively to come to a consensus on taxonomic trees and make decisions as to how best to categorize the data.

Master Of Business Administration - Mba

Japanese Studies

Bachelors Of Arts Degree, Double Major: International Studies And Japanese

Activities and Societies: AROUSE Student Radio The Ohio State University Art Blakely Jazz Combo The Ohio State University Show Band The.