Devon Cottam Email & Phone Number

As a customer success manager, I am responsible for ensuring the satisfaction, retention, and growth of our clients, as well as creating and delivering engaging content and campaigns to showcase our products and services.

Kirkham, England, United Kingdom

Acting as first port of call for the Director either through email/telephone calls/Teams and handling responses for all methods of communications on their behalf. Extensive diary management for both internal and external commitments, Supporting the Director & Energy Services Team with ongoing projects; along with organising reports, expenses and travel.

Kirkham, Lancashire, United Kingdom

Facilitate the smooth running of our offices.Greeting visitors, answering a high-volume of incoming phone calls and responding to both internal and external service requests. Coordinating appointments and meetings and managing staff calendars and schedules. Purchasing office supplies and equipment and maintaining proper stock levels.Reviewing, updating and.

Maidenhead

Combine maximizing revenue and room bookings with a warm, open and friendly approach that is delivered over the telephone or via email. I remain calm under pressure; I'm well organised, and can demonstrate fantastic attention to detail to ensure that room reservation requests are dealt with accurately and efficiently so that every guest receives a quality.

Maidenhead

On a daily basis I work with Opera and Delphi, in both Reservations and the Conference Department. Using my communication skills and knowledge to offer guests the best possible service.

High Wycombe

I work within all aspects of the hotel, from working reception checking In and out guests and dealing with the enquires over the phone and front facing. To housekeeping and ensuring the rooms and public areas are kept to the highest standard. I also work with the food and beverage department in the busy Starbucks and lounge areas, working in the breakfast.

Working in sales, I got very used to targets and understanding KPOs. Working with different products such as adhesive, grouts, accessories as well as bathroom and kitchen tiles. I'm very used to dealing with traders and members of the public. Im confident in my knowledge and my up selling abilities.

Throughout uni I worked at sports direct, selling sports wear. I did many stock takes, Inter-branch-transfers, cash handling, customer advising, stock knowledge and tidying! This job taught me a lot about what customer service really was. Dealing with a very diverse mixture of people I learnt to have more patience and understanding of those around me.

Bachelor'S Degree, Int Travel And Tourism Management With Air Travel

Activities and Societies: Hockey

A Levels, Business Studies

English literature and language (c) Business Studies (c) Travel and Tourism (c)

Gcse, English Language And Literature, General

English. Maths. Science. Leisure and Tourism. Business studies. IT. Religious Education. French.