Devon Dietrich Email & Phone Number

Kirkland, Wa, Us

Co-owner of Toast Events. Managing business operations and rentals program.

Seattle, Wa, Us

Performed customer segment, competitive research, and market sizing to form targeted insights, develop an opportunity evaluation, and create go-to-market recommendations, resulting in a sizeable market share increase for a national healthcare provider.Led large-scale qualitative research effort across stakeholder and customer teams and paired with market sizing research to evaluate opportunity and success of an employee onboarding product. Used findings to strategize accelerated growth and to align cross-team stakeholders on product investment and 2023 roadmap priorities for a global technology company.Analyzed quantitative data sets to identify trends in historical and current customer segment data for national outdoor sports retailer to understand long term impacts of COVID-19 pandemic and used insights to identify high potential opportunities and corresponding implementation plans.Managed team of consultants tasked with identifying employee experience improvement and financial investment opportunities within HR organization of a global CRM provider, resulting in an increase in employee retention and employee satisfaction scores.Created profitability increase for national real estate brokerage by analyzing large data sets and process mapping initiatives to increase agent/broker technology system efficiency, allowing increased scale, agent adoption, and speed to market.

Seattle, Wa, Us

Seattle, Wa, Us

Woodinville, Wa, Us

Simultaneously led 4 cross-functional e-retail program teams of 5+ members dedicated to multiple Fortune 500 clientele and managed client relationships through standard and non-standard rhythms of businessUsed large data sets of sales, site traffic, and customer feedback to identify growth opportunities, build efficient processes, and shape and drive strategic direction of client accountsIdentified opportunity with a senior executive at a Fortune 500 organization and successfully delivered on requested initiatives, resulting in an additional $500,000 of revenue within the first six months of project execution and a long-lasting client relationship for the companyCreated and instituted new internal operational process that greatly increased scale and efficiency of cross-team collaboration across the organization, resulting in increased sales and client satisfaction for every team involved

Woodinville, Wa, Us

Acted as liaison between 6 cross-functional retail teams, managing 10+ workstreams and operational initiatives to drive team and client success Generated and executed 11 seasonal merchandise launches from conception in product development to launch over e-store, sales ops, and brick-and-mortar platformsAnalyzed market trends and recommend changes to marketing and business development strategies based on analysis and feedback by using Google Analytics, Power Bi and Tableau

Missoula, Montana, Us

Reviewed/created reports from digital analytics of marketing campaigns to help refine/set outreach with goal of increasing sales for leading global biomimicry innovation consulting firm.Conducted experiments and A/B tests to determine and refine marketing direction and spending.Assisted with market research and outreach organization to drive sales to new markets and audiences.Wrote and developed client facing product abstracts, value propositions, and back end reference guides for staff education and skill advancement.Gathered and reviewed user feedback and survey data to help refine marketing and content delivery.

Solely managed and maintained company social media accounts, increasing combined followership by 400 people to a total followership of over 1,500 on Instagram, Twitter, and Facebook.Developed content and optimized marketing plans to increase output on each platform leading to improved awareness and outreach of 5-month-old start-up.Built and strengthened community and vendor relationships leading to increased product sales and online traffic.

Bachelor Of Science: Marketing, Bachelor Of Science: Management, Bachelor Of Arts: Psychology

High School