Devon Fertil Email & Phone Number

•Schedule compensation and pension medical exams, for Veterans and Service Members, with trained VES providers.•Maintain close communication and build rapport with providers to capture exam availability, and build a relationship of trust.• Assist veterans and/or providers with any questions they may have.•create and maintain the schedules of individuals or teams within an organization.

•Assisted in-store customers with choosing cellular plans, adding protection, and deleting features. •Received out-bounds calls to help assist customers with questions or concerns regarding their plan.•Provided flexible options for clients to receive service via phone or in-person.•Maintained exceptional customer service by upselling and cross-selling new products.•Investigated customers complaints and issues to provide a quick and efficient resolution.

•Trained employees to use and maintain equipment safely and according to manufacturers recommended schedules.•Maintained accurate documentation regarding repairs, parts used, and labor needed for maintenance of generators.•Handled day-to-day running of Generators Preventative Maintenance Services, ensuring high levels of productivity and progression.•Evaluated OEM manufacturer schematics and service documentation to identify parts to order. •Acquired training to maneuver forklifts for generator relocations.