Devon Gilbert Email & Phone Number

Tempe, Arizona, United States

Fort Worth, Texas, United States

- Effectively train and manage a team of front office employees, ensuring daily adherence to assigned tasks.- Design and manage employee schedules to align with business requirements.- Maintain and update Excel spreadsheets, encompassing financial reports, staff performance metrics, inventory levels, and provider attendance records.- Manage PDF documents.

Fort Worth, Texas, United States

• Role of the New Patient Coordinator (March 2020- April 2021)
• Process Intakes for all of the new patients that come into the practice
• Maintain the scheduling of new patients to ensure that they are scheduled with a provider that is a good fit for them
• Perform patient registration functions to include insurance verification and entering patient demographics in the appropriate data fields.
• Answer any complex questions that parents may have about the practice and the new patient process
• Facilitate any events or special occasions within the office, and communicate it with the team accordinglyRole of the Insurance Specialist (December 2018 – March 2020)

• Diligently train any new front desk employees and ensure they are staying on task daily
• Trusted to assist the Doctors with any tasks they are unable to perform
• Required to answer any telephone calls and schedule patients
• Write and send out referrals, prescriptions, and Doctor’s notes
• Fax and file documents
• Verify health insurance and input patient information

• Required to have friendly people skills to ensure guests are treated with excellent service
• Communicate efficiently with customers to help the kitchen receive any food allergies or preferences on food
• Check out any customers paying in cash, credit card, or gifts cards
• Routinely clean tables and restock the server station throughout the shift

Arlington, TX

• Make food recommendations and suggest additional food items in order to meet the restaurant’s sales goals
• Handle customer’s money and return it the restaurant at the end of the shift
• Communicate with customers about the menu
• Help the staff team out when it’s needed to ensure the restaurant runs smoothly

Fort Worth, TX

• Welcomed and sat guests with a friendly smile and ensured positive and clear communication
• Spoke with guests on the phone to help book reservations, answer any questions, and take food orders
• Trusted to help resolve issues with angry customers when management was unavailable
• Process and package any ToGo orders
• Receive any payments on food and maintain a balanced cash register at the beginning and end of the shift