Devon Gordon

Devon Gordon Email and Phone Number

Helping Organizations Improve the Customer Experience @
Devon Gordon's Location
Mount Vernon, New York, United States, United States
Devon Gordon's Contact Details

Devon Gordon personal email

n/a

Devon Gordon phone numbers

About Devon Gordon

Award winning, and experienced Solution Professional who has helped many organizations reduce costs and improve their Customer Experience. As users increasingly migrate to online channels, it is critical that friction and effort are reduced for every interaction.dgordon@livingactor.com914.671.0268

Devon Gordon's Current Company Details
Cantoche

Cantoche

Helping Organizations Improve the Customer Experience
Devon Gordon Work Experience Details
  • Cantoche
    Sales - North America
    Cantoche Feb 2016 - Present
    Greater New York City Area
  • Solarcity
    Field Energy Consultant
    Solarcity Jul 2015 - Feb 2016
    Greater New York City Area
    Providing homeowners with clean Solar Energy.
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  • City University Of New York
    Student
    City University Of New York Jan 2011 - Dec 2015
    Greater New York City Area
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  • Self Employed
    Customer Experience Solution Sales Consultant
    Self Employed Mar 2014 - Jul 2015
    Greater New York City Area
    Developed the field sales relationship for an Oracle/RightNow Customer Experience Professional Services Partner. Resulting in increased joint revenue opportunity engagement.
  • Oracle|Rightnow
    Account Executive
    Oracle|Rightnow Jan 2012 - Aug 2013
    Newyork City
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  • Virtuoz Inc.
    New Business Development
    Virtuoz Inc. Mar 2010 - May 2011
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  • Freelance
    Contractor
    Freelance Sep 2008 - Feb 2010
    Independent marketing and sales consultant for 2 leading European OSS purposed Virtual Agent SaaS providers and a leading US Expert system based OSS provider. Lead generation programs resulted in multi year contract wins at a global antivirus software provider and one of the largest US Wireless service providers.Developed and implemented mass lead generation programs. Managed and repaired account OSS relationship with a major US and German wireless service provider.
  • Microsoft
    Solution Sales Professional
    Microsoft Oct 2006 - Sep 2008
    Solution Sales Professionals (SSPs) help further the Microsoft customer relationship from a capability development perspective by positioning workload-related software and services solutions and delivering opportunity revenue and market share through new and/or leveraged investments in Microsoft technologies. SSPs identify application platform and development environment competition gaps in targeted accounts, understand business needs, and conceptually design solutions built on Microsoft products and technologies to address those needs. SSPs facilitate and participate in identifying strategies for Microsoft to turn competitive accounts or to augment the share of Microsoft technologies in existing accounts by creating and maintaining solution or services opportunity generation plans that contribute to Account Planning efforts. The business value of solutions is reinforced through interfacing between customers and services or partners.
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  • Fleetwood Ventures
    Founder & Ceo
    Fleetwood Ventures 2004 - 2007
    Acquired and operated a quick service fresh Mexican franchised restaurant. Increased location sales by over 100% and won award for highest sales increase and customer satisfaction rating in a 20 location restaurant chain.
  • Colloquis Inc - A Subsidiary Of Microsoft
    Strategic Account Manager
    Colloquis Inc - A Subsidiary Of Microsoft 2005 - 2006
    Colloquis, Inc. produces self-service tools that are enabled to answer customer questions with a natural language processing technology. It provides interactive agent technology and conversational online business solutions. Colloquis was formerly known as Conversagent, Inc. and changed its name in 2006. Prior to that, Conversagent, Inc. was known as ActiveBuddy, Inc. The company was founded in 2000 and is based in New York, New York. As of October 12, 2006, Colloquis, Inc. is a subsidiary of Microsoft Corp.Won the initial High Tech/E-Commerce customers for a startup company that had previously been focused on the Communications/Cable industries. Won accounts such as HR Block, Careerbuilder, Magellan GPS, Microsoft-XBox-MSN, Intuit - Turbotax, Intuit - Payroll and CA. Technologies.
  • Entuity Inc.
    Regional Sales Manager
    Entuity Inc. May 2003 - Jun 2004
    Entuity, Inc. is a leading provider of network management solutions to optimize the capacity and performance of network resources and availability of mission-critical business applications. Customers involved with service level management, asset optimization, configuration management database (CMDB) initiatives, Information Technology Infrastructure Library (ITIL) best practices, or broader business service management goals all use EYE to achieve their objectives. Entuity's Eye of the Storm offers a comprehensive IT management suite combining automated, continuous network discovery, inventory, fault, and performance management through a single interface. Robust and flexible real-time reporting supports proactive management decisions to maximize performance and minimize service outages.
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  • Agilent Technologies
    Global Channel Partner Manager
    Agilent Technologies 2001 - 2003
    Initiated & managed the global relationship with a worldwide system integrator (Cap Gemini/TMN). Conceived and coordinated an integrated multi vendor/multi provider NGOSS proof of concept technology showcase which was demonstrated at TMF in Las Vegas. Developed, implemented and refined a partner engagement plan. Educated internal and partner sales teams in Europe and North America on the value propositions associated with joint engagement. . Responsible for ongoing partner training and joint revenue attainment.
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  • Objective Systems Integrators (Acquired By Agilent Technologies)
    Sales Manager, Government & Enterprise
    Objective Systems Integrators (Acquired By Agilent Technologies) 1999 - 2001
    Objective Systems Integrators, Inc. develops and markets telecommunication and networking software. Its products include NetExpert VSM, NetExpert VPN, and NetExcel. The company sells its products through direct sales, systems integrators, value-added resellers, and strategic partnerships with equipment vendors. Objective Systems Integrators, Inc. was formerly a subsidiary of Agilent Technologies Inc. Objective Systems Integrators was founded in 1989 and is headquartered in Folsom, California. As of August 6, 2007, Sobha Renaissance Information Technology Pvt. Ltd. is a subsidiary of Objective Systems Integrators, Inc.Managed successful engagements for expert based OSS/BSS systems responsible for real time management of the largest US Government civillian and military networks worldwide.Managed multiple partner relationships with US Federal Government focused systems integrators including Dyncorp, CSC, EDS, AT&T, Wang Government, Lockheed Martin, GTE Government Systems, and SIAC.
  • Objective Systems Integrators
    Sales Support Manager, Government & Commercial
    Objective Systems Integrators 1996 - 1999
    Developed partner sales training and engagement plan.Responsible for establishing and implementing RFP evaluation and response process which resulted in reducing the RFP response time from four weeks to one week.Supported direct sales team by preparing and delivering partner and government agency pre sales presentations.
  • Comware Systems Inc (Formerly Westinghouse Communications Software)
    Sales Manager
    Comware Systems Inc (Formerly Westinghouse Communications Software) 1994 - 1996
  • Westinghouse Communications Software
    Sales Support Manager
    Westinghouse Communications Software 1992 - 1994
  • Westinghouse Communications Software
    Account Manager
    Westinghouse Communications Software 1987 - 1992

Devon Gordon Skills

Saas Enterprise Software Crm Solution Selling Strategic Partnerships Direct Sales Sales Cloud Computing Telecommunications Pre Sales Start Ups Account Management Sales Operations Salesforce.com Lead Generation Business Strategy Networking Selling Marketing Training Strategy Professional Services Sales Management New Business Development Wireless Business Development Software As A Service Customer Satisfaction Management

Frequently Asked Questions about Devon Gordon

What company does Devon Gordon work for?

Devon Gordon works for Cantoche

What is Devon Gordon's role at the current company?

Devon Gordon's current role is Helping Organizations Improve the Customer Experience.

What is Devon Gordon's email address?

Devon Gordon's email address is d.****@****zon.net

What is Devon Gordon's direct phone number?

Devon Gordon's direct phone number is +121248*****

What skills is Devon Gordon known for?

Devon Gordon has skills like Saas, Enterprise Software, Crm, Solution Selling, Strategic Partnerships, Direct Sales, Sales, Cloud Computing, Telecommunications, Pre Sales, Start Ups, Account Management.

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