Change Manager - Quality & Operational Excellence
Current
Sep 2023 - Present
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Devon G. Email & Phone Number
Change Manager - Quality & Operational Excellence
at
Mercedes-Benz in the UK
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Change Manager - Quality & Operational Excellence
Location
Bedford, England, United Kingdom
Company size
Who is Devon G.? Overview
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Quick answer
Devon G. is listed as Change Manager - Quality & Operational Excellence at Mercedes-Benz in the UK, a company with 2397 employees, based in Bedford, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Devon G..
Devon G. previously worked as Ancillary Product & Relationship Manager at Mercedes-Benz In The Uk and Contact Center Manager at Mercedes-Benz In The Uk. Devon G. holds Graphic Design from Milton Keynes College.
Company email context
Email format at Mercedes-Benz in the UK
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Mercedes-Benz in the UK
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Profile bio
About Devon G.
As a Change Manager within Quality & Operational Excellence for Mercedes-Benz Financial Services, my primary focus is driving transformative initiatives to enhance operational efficiency and elevate our customer interactions. With a focus on process improvement, automation, governance and product management, I aim to streamline operations and optimise workflows. Empowering my team to maximise productivity and minimise costs. Committed to continuous improvement, I thrive on identifying opportunities for innovation and driving meaningful change that supports sustainable growth and enhance customer satisfaction.
Current workplace
Devon G.'s current company
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Mercedes-Benz In The Uk
6 roles
Devon G. work experience
A career timeline built from the work history available for this profile.
Ancillary Product & Relationship Manager
Managing supplier relationships for Ancillary Insurance to ensure the scheme is performing in line with the expectations of the brand, both internally to key stakeholders, through our retailers and direct to customer. Ensuring the products sold are representative of Mercedes-Benz and the service provided through our supplier network through every contact.
Jan 2020 - Sep 2023
Contact Center Manager
Managing scheme performance, liaising directly with suppliers to continually improve efficiencies and effectiveness. Evolving the product in line with the industry demands, whilst the delivery of excellent customer service remains a priority as a customer of Mercedes-Benz.
Aug 2016 - Oct 2020
Sales Team Manager
Team leader for Mercedes-Benz Financial Services (Daimler Insurance Services)Managing Sales Supervisors and a team of 15+ Sales Executives.Driving performance improvements and implementing solutions to ensure time is being utilised effectively. Refining processes to make them efficient and cost effective, encouraging delivery of maximum productivity and.
Apr 2015 - Aug 2016
Sales Team Leader
Allianz Insurance - Corporate Partner BMW Car Insurance Team leader within a multi-skilled, sales and service department for BMW / MINI Car Insurance. Managing and improving the contact centres overall performance, sales and compliance. Providing current, up to date training material, an energetic approach to coaching, engaging and empowering sales.
Jan 2012 - Mar 2015
Deputy Manager
Allianz Insurance - Corporate Partner BMW Car InsuranceResolution team, complaints managment, first line support, quality assessor, administrator, customer satisfaction, coach, academy staff on-boarding, new starter team leader.
Jan 2012 - Jan 2013
Team & coworkers
Colleagues at Mercedes-Benz in the UK
Other employees you can reach at mercedes-benz.co.uk. View company contacts for 2397 employees →
GT
Gary Tomkinson
Colleague at Mercedes-Benz In The Uk
Gloucester, England, United Kingdom, United Kingdom
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DH
Dave Hill
Colleague at Mercedes-Benz In The Uk
Milton Keynes, England, United Kingdom, United Kingdom
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EF
Eve Farrell
Colleague at Mercedes-Benz In The Uk
London, England, United Kingdom, United Kingdom
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EM
Emma Milner
Colleague at Mercedes-Benz In The Uk
Durham, England, United Kingdom, United Kingdom
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MW
Michelle Wellings
Colleague at Mercedes-Benz In The Uk
Greater Blackburn With Darwen Area, United Kingdom
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PB
Paul Brims
Colleague at Mercedes-Benz In The Uk
Edinburgh, Scotland, United Kingdom, United Kingdom
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HR
Harvir Rai
Colleague at Mercedes-Benz In The Uk
Milton Keynes, England, United Kingdom, United Kingdom
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FD
Faiz Dhunna
Colleague at Mercedes-Benz In The Uk
London, England, United Kingdom, United Kingdom
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SE
Scott Edwards
Colleague at Mercedes-Benz In The Uk
Peterborough, England, United Kingdom, United Kingdom
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GB
Goril B.
Colleague at Mercedes-Benz In The Uk
Aylesbury, England, United Kingdom, United Kingdom
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Gary Tomkinson
Colleague at Mercedes-Benz In The Uk
Gloucester, England, United Kingdom, United Kingdom
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DH
Dave Hill
Colleague at Mercedes-Benz In The Uk
Milton Keynes, England, United Kingdom, United Kingdom
View →
EF
Eve Farrell
Colleague at Mercedes-Benz In The Uk
London, England, United Kingdom, United Kingdom
View →
EM
Emma Milner
Colleague at Mercedes-Benz In The Uk
Durham, England, United Kingdom, United Kingdom
View →
MW
Michelle Wellings
Colleague at Mercedes-Benz In The Uk
Greater Blackburn With Darwen Area, United Kingdom
View →
PB
Paul Brims
Colleague at Mercedes-Benz In The Uk
Edinburgh, Scotland, United Kingdom, United Kingdom
View →
HR
Harvir Rai
Colleague at Mercedes-Benz In The Uk
Milton Keynes, England, United Kingdom, United Kingdom
View →
FD
Faiz Dhunna
Colleague at Mercedes-Benz In The Uk
London, England, United Kingdom, United Kingdom
View →
SE
Scott Edwards
Colleague at Mercedes-Benz In The Uk
Peterborough, England, United Kingdom, United Kingdom
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GB
Goril B.
Colleague at Mercedes-Benz In The Uk
Aylesbury, England, United Kingdom, United Kingdom
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1 education record
Devon G. education
-
Milton Keynes College
FAQ
Frequently asked questions about Devon G.
Quick answers generated from the profile data available on this page.
What company does Devon G. work for?
Devon G. works for Mercedes-Benz in the UK.
What is Devon G.'s role at Mercedes-Benz in the UK?
Devon G. is listed as Change Manager - Quality & Operational Excellence at Mercedes-Benz in the UK.
Where is Devon G. based?
Devon G. is based in Bedford, England, United Kingdom while working with Mercedes-Benz in the UK.
What companies has Devon G. worked for?
Devon G. has worked for Mercedes-Benz In The Uk, Mercedes-Benz Uk Ltd, and Allianz Insurance.
Who are Devon G.'s colleagues at Mercedes-Benz in the UK?
Devon G.'s colleagues at Mercedes-Benz in the UK include Gary Tomkinson, Dave Hill, Eve Farrell, Emma Milner, and Michelle Wellings.
How can I contact Devon G.?
You can use AeroLeads to view verified contact signals for Devon G. at Mercedes-Benz in the UK, including work email, phone, and LinkedIn data when available.
What schools did Devon G. attend?
Devon G. holds Graphic Design from Milton Keynes College.
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