Devon Harden Email & Phone Number

Columbus, Indiana, United States

Contributes in the creation of the technical specifications from which programs and configurations will be applied to create the application, infrastructure or complete solution. Assists in technical analysis of potential solutions including evaluating the technical fit and viability of commercial-of-the-shelf products versus custom built solution. Assists with the delivery of solution designs, adhering to standards and leveraging re-use of components. Assists in creating high level and detail design of infrastructure OR applications, interfaces, conversions, extensions, reports, and workflows while meeting architecture, security, performance, scalability, and maintainability requirements. Assists technical and infrastructure groups in understanding the solution design and specifications. Participates in formal design reviews and code reviews (where applicable) to ensure the detailed design specifications have been understood and coding standards have been adhered to by the development team(s).Leverages re-usability of component designs to reduce costs and shorten time to deliver solution. Ensures adherence to obtain efficiency in the build and deploy processes, leveraging automation where possible. Assists in the test strategy and execution of master test plan. Contributes in the creation of standards, processes, procedures, and guidelines for the IT design and development community as well work instructions or ‘runbooks’ used for end-user support. Analyzes and revises existing systems and documentation to identify remediation or improvements in the application or infrastructure solution.Provides level 3 support for critical issues. Works closely with IT technical service providers to ensure outsourced work packages are delivered to specifications, meeting key parameters of quality, schedule, cost, security, performance, and scalability.

Columbus, Indiana, United States

 Prepare basic financial analyses and reports for management. Support the annual budget and forecasting processes. Prepare reporting for management, including reviews for areas of emphasis andfollow-up. Analyze financial data to support departmental budgets and forecasts. Explain expense variances and heighten spending awareness within the organization. Load actual and forecast data into the financial system. Support other daily financial processes required for purchase requisitions, invoicereconciliation, supplier payments, requests for checks and questions concerningmonthly budget data. Participate in special projects as assigned. Perform ad hoc reporting requests as needed. Prepare headcount report for Plant manager and other leaders. Assist and collaborate with other departments to ensure the profitability of CMEP.

Columbus, Indiana, United States

 Ensure quality work at each assembly station to aid in right first-time initiative Work with team to identify any issues that might impact productivity

Columbus, Indiana, United States

Studied and passed the SIE and Series 6 Exams.

Nashville, Indiana, United States

• Oversee all operations and structure of New Life Kids and Students, ensuring the success of the Sunday/Wednesday experience• Recruit, train, equip, and empower teams and volunteers so they are operating in their strengths and being most effective in their roles on the New Life Kids and Students teams• Organize and lead all children events, activities, and conferences. • Grow New Life attendance by creating and implementing a strategy that draws in families into the church through New Life Kids and New Life Students/Young Adults• Create and maintain budgets for all events, projects, and daily operations within the ministry.

Greater Nashville Area, Tn

• Set scope and deliverables for the on-site Recycle initiative for facilities leader’s goal tree. • Developed communication process for the Ryder and Frito Lay accounts to align business insight with stakeholders.• Provide data analytics from Guidanz, EDS, Insite, Siebel, Quickserve, and Rapidserve to support repair logistics, predict trends, and to support Cummins’s financial goals for warranty payout.• Driving improvement and innovation to the day to day operations process by suggesting/implementing changes to current processes. • Consult with management to identify opportunities to enhance customer experience and reduce the customer’s vehicle down time. • Support execution of repair logistics support programs and payments to expedite repair process (analytics, payments, tracking). • Manage execution of all Repair logistics support programs (ensure accurate/effective execution, audit repair shop and customer interactions and feedback). • Lead repair analysis as the account primary, within repair logistics support programs; and being the subject matter expert for Compressed Natural Gas engines (analytics, account management).

Chattanooga, Tennessee Area

• Evaluate and determine eligibility of coverage for claimants • Financial loss prevention through entirety of the claim process • Problem solve customer log in and claim submission issues • Support customer call center on all thing’s customer claims related • Represent the customer within the escalation process to drive resolution • Develop new processes for gaps identified in the current customer claims process

Chesapeake, Virginia

• Conduct outbound calls to and answer inbound calls from Members or claimants• Managed complexity of claims process by simplifying insurance information with customers • Aligned customer and business needs to ensure stakeholder(s) satisfaction• Integrate strong Ethics into life changing decisions for customers• Managed a minimum of 30 cases at any given time throughout the entirety of the claims process• Conflict resolution with customers by aligning and educating customer on claims processes• Paid out claims based on company and state policy and procedures.

• Conduct outbound calls to and answer inbound calls from prospective students• Convey accurate program information to prospective students• Maintain strong organizational and interpersonal skills while building rapport• Integrate strong Ethics into life changing decisions for prospective students

Master'S Degree, Business Administration And Management, General

Bachelor'S Degree, Business Administration And Management, General