Devon Henry Email & Phone Number

Columbus, Ohio, United States

Westerville, Ohio, United States

Columbus, Ohio, United States

Led the Ohio Knowledge Management team overseeing the Wealth Management Answer Library, serving as a liaison with 50 Lines of Business for FAQ maintenance, performing QA, and providing regular reporting and actionable recommendations to leadership. Additionally, actively contributed to the enhancement process through Agile team collaboration and.

Dublin, Ohio, United States

Successfully managed Medicaid Information Management Systems (MMIS) CMS Certification projects, applying PMBOK processes. Collaborating with internal technical resources and State Medicaid Agency stakeholders to define project scope, requirements, risks, resource allocation, and schedule. Effectively communicated progress and addressed roadblocks with.

Columbus, Ohio Area

Led the deployment of SAN and NAS storage arrays for the Resiliency Program's Capacity Gaps project, ensuring adequate storage capacity to mitigate disaster events.

Columbus, Ohio Area

Led end-to-end Software Development Life Cycle (SDLC) activities, overseeing planning, requirements gathering, status reporting, risk management, and escalations. Facilitated discussions with internal IT Stakeholders, the Product Owner, and the scrum team to prioritized project requests into product backlog. Coordinated User Acceptance Testing (UAT) to.

Columbus, Ohio Area

Led the co-authoring and governance of a Knowledge Management SharePoint site, enhancing organizational collaborations, decision-making, and information sharing. Contributed to the development of enterprise search techniques and taxonomies, improving overall information accessibility, and created SharePoint functionalities for capturing, validating, and.

1111 Polaris Pkwy, Columbus, OH 43240

Managed the concurrent deployment of multiple storage arrays across U.S. and European Data Centers, ensuring sufficient storage for project demands. Coordinated work between data center operation staff, storage engineers, and 3rd party vendors to achieve on-time delivery of storage solutions.

Columbus, Ohio Area

Led cross-functional teams, ensuring alignment with business objectives and tracking progress to achieve on-time, on-budget project milestones. Effectively managed competing project constraints, performed monthly forecasting for budget control and portfolio planning, and served as the PMO SharePoint administrator and subject matter expert

United States

Proactively mitigated project resource constraints by utilizing labor demand and forecasting tools to match available internal resources to upcoming project demands. Ensured data integrity in Labor Demand & Supply Management tools. Facilitated staffing discussions with project and hiring managers to determine most cost-effective resource acquisition.

Columbus, Ohio Area

• Developed and facilitated training material for Medicaid technology workshops to train up to 200 Medicaid provider professionals
• Conducted system testing to identify and eliminate system defects prior to project implementation phase
• Provided support to the Ohio Health Plans’ Medicaid help desk as a temporary call center representative
• Trained OHP Medicaid Help Desk representatives on how to remedy difficult provider inquiries
• Created knowledge database scripts that are used as a point of reference for help desk operators
• Tested registration website to ensure site readiness for system implementation