Devon Hunter Email and Phone Number

Executes coordination and manages a positive customer experience while guiding the patient through registration, insurance verification and validation processes. Performs accurate, efficient, and timely scheduling of all provider encounters into IDX Utilize electronic medical record to communicate applicable patient requests.Provide on-going support for the Sleep Center as it relates to hospital based services and serve as the liaison. Exhibits professionalism towards internal and external customer via Epic, Outlook or telephone. Successfully multitasks and handles heavy phone volume. Successfully provided 98 patients in 22days online access to health records obtaining a small departmental recordCoordinate activities such as insurance verification and pre-certification of admissions, and patient billing inquiries.Identify insurances requiring pre-authorization for scheduled outpatient procedures and ensuring pre-authorization is obtained. Responsible for accurately documenting pertinent authorization information in all related billing systems

• Developed significant process improvements to culminate growth and profits.• Revamped Board of Directors to build a team capable of delivering sustainable growth while producing organizational effectiveness.• Manage all operational and administrative functions, marketing and execution of production events.• Develop and negotiate employee and business partnership contracts.• Obtain and disseminate entertainment management industry changes, opportunities and risks.

Contract with and manage a team of five sub contractors while balancing company’s values and clients needs.• Facilitate client support, training, technical assistance and service. • Uphold the standards that continue to secure rankings among the top franchise companies. • Highly polished, professional in appearance and demeanor • Possess knowledge in the Commercial Cleaning Industry

Analyze and approve contracts, copy sheet/layout for completeness, quality artwork and financial check. Reconcile and forward checks to Accounting department. Insure all production policies and procedures are met and followed. Efficiently and effectively utilize Microsoft Outlook and Excel daily. Utilize and navigate YBnet, ICE, DIAD and Clipper regularly. Communicate with departments within the company regularly to resolve issues. Contact to resolve issues and concerns customers have with their directory advertising and/or free listing claims accurately answer inquires regarding the company, the product, and the market.

Process lockbox exception items received in the daily package for the lockbox bank. Correct inaccurate date fields contained in the exception file received, batch resolved items, and resubmit for the nightly transmission to the field. Review daily file of exception items that have not been successfully transmitted to the districts. Identify reflected items, analyze, reconcile and communicate resolutions for nightly transmission

Supervised and coached the franchise team in all aspects of sales, service and operations. Provided sales leadership to ensure franchise growth through personal example and monitoring of team sales results.Maintained visibility in the market by taking an active role in community and civic organizations. Generated new business through in-branch promotional activities and soliciting targeted small business customers.Effectively achieved 5 out of 5 branch quarterly goals.Performed 118% over individual point goal.Maintained 90% of branch operational scoring.

Supervised the production of ATM envelopes processed on OPEX and Image transport machines. Ensured the accuracy and proficiency of multiple ATM machines settlements. Evaluated track and update the college's performance statistics. Ensured all deadline were achieved to maintain consistent posting.