Devon Keith Email & Phone Number

Knoxville, Tn, Us

Tickle College of Engineering, Advising Office

Tickle College of Engineering, Advising Office- Serves as primary office administrator and receptionist for academic advising office supporting over 3,000 undergraduate students; answers main phone line and greets visitors to resolve a wide array of inquiries related to academic policies, admissions, transfer equivalency, registration issues, course offerings, new student orientation, etc.- Coordinates advising appointment scheduling for enrolled students using EAB Navigate software for two advisors in central office and facilitates strategic appointment campaigns to ensure students are advised prior to their class registration date; schedules appointments for prospective students with appropriate advising staff member- Serves as Care Unit Manager for EAB Navigate advising/scheduling software in Tickle College of Engineering, which involves troubleshooting and advising other staff members on usage and capabilities of software; also utilizes Banner, uAchieve/DARS, Slate, ARGOS, the Microsoft Office Suite and Adobe, etc. to execute daily tasks and look up/manage student data- Assists with new student orientation advising throughout all terms for incoming freshman and transfer admits; played central role in creating first-ever online orientation advising experience for freshmen in 2020, which involved large-scale logistical and communications efforts and timely assistance/troubleshooting for students, parents, and advising staff- Processes submissions of course petitions to the UT General Education Committee and notifies students/advisors of decision; programs exceptions into students’ DARS degree audits when appropriate and maintains electronic and paper records of petitions- Completes other tasks as needed, including supporting the TCE Ambassador Program and prospective student tours, booking travel accommodations and processing travel reimbursements for departmental staff, scheduling of meetings/interviews, purchasing of supplies and materials, etc.

College of Arts & Sciences, Department of Mathematics- Multi-tasked as primary contact for department faculty, staff, and students, engaging in administrative tasks such as supervising student office assistants, answering main phone line and resolving inquiries from students and the public, facilitating internal and external e-mail communications, procuring office supplies and special order items, and coordinating student calculator check-out- Oversaw and planned multiple events and conferences ranging from 20-200 participants hosted by the department for all audiences, which involved managing budgets, obtaining necessary campus approvals, processing high volumes of travel reimbursements and honorarium payments in SAP/IRIS, managing time efficiently to coordinate numerous events simultaneously (i.e., participating in meetings, reserving venues, arranging catering, preparing programs and materials, managing contracts and working with hotels, processing online registration and payments, etc.), and drafting correspondence to donors when necessary- Performed a wide range of tasks related to the department’s seminar schedule, including processing 2-3 guest travel reimbursements per week, preparing and distributing the weekly announcement e-mail, maintaining the department event calendar, ordering catering for Friday colloquia, booking campus and hotel lodging (and airfare as needed) for invited speakers and research collaborators, and managing honorarium payments- Fostered good communication and organizational skills in serving a broad range of individuals (faculty, staff, students, public), maintaining both a welcoming environment and close attention to detail- Provided back-up support for a number of financial responsibilities, including payment of invoices, internal transfers, bi-weekly and monthly payroll entry, student personnel change forms, hiring and terminations for student employees in the Math Tutorial Center, deposits, and phone and mail charges

Office of Research & Engagement, Office of Undergraduate Research- Promoted office growth and aided in the development of undergraduate research programs for UTK students by answering student inquiries in the office and over the phone, attending weekly staff meetings, preparing documents related to student programming, helping coordinate large-scale research events for students, and completing projects for the director as needed- Helped manage office organization, inventory, and general upkeep of office and conference room facilities

Knoxville, Tennessee Area

Tickle College of Engineering, Office of Engineering Professional Practice- Performed numerous administrative tasks related to UTK’s engineering co-op/internship program and supported undergraduate student advising efforts, which involved engaging with students on a regular basis, handling confidential student database records, utilizing knowledge about university standards and procedures, and remaining diligent and organized in order to help students achieve their goals- Supported preparation and organization of the Fall and Spring Engineering Expos, a two-day career and interview event for engineering students that is attended by 80-90 employers- Helped with general office organization, inventory, and cleaning - Answered main phone, greeted guests, communicated with students, and proofread documents as needed

Knoxville, Tennessee Area

Office of Research & Engagement, Office of Sponsored Programs- Learned to take initiative, work both independently and alongside a team, and prioritize to perform a wide range of detailed administrative duties associated with faculty research proposal submissions and corresponding funding- Managed student worker email account and facilitated correspondence between OSP and faculty/departments; developed proficiency in the entire Microsoft Office Suite (especially Access)- Greeted office visitors at the front desk and answered main phone line; sent faxes as needed- Completed general tasks such as taking minutes, scanning, copying, organizing, receiving/distributing departmental mail, and delivering award documents to Sponsored Projects Accounting

VolShop, University Book Store

Master Of Education - Med, Educational Leadership

Bachelor Of Arts - Ba, Spanish Language And Literature

Activities and Societies: - Sigma Delta Pi National Collegiate Hispanic Honor Society - Phi Eta Sigma National Honors Society - National.