•Responsible for training and development in various regions that include 15 markets consisting of 50+ leaders•Analyze each department's proficiency and create/develop trainings that close skill gaps and increase market revenue from double to triple digit daily averages•In demand trainer to mentor leaders in DE&I awareness, market vision and purpose, and the 5 languages of appreciation in the workplace•Posterior to working with our Boston team, they were recently announced for leading the company in AT&T premium sales.•Subsequent to leading global wide sales coaching for Apple and AT&T, the outcome was an instant growth increase of 5% - 25% within multiple regions

•Began as entry level sales rep and moved into facilitator role in less than 6 months for ranking highest in sales and successfully coaching to peer to peer competencies•Coordinated onboarding experiences for thousands of employees in 60+ markets within the US and Internationally•Traveled to various states to launch Apple partnership expansion markets•Pioneered the first virtual onboarding curricula and experience allowing us to triple our hiring waves

•Worked with L&D team to successfully open multiple restaurants across numerous cities•Led operations that produced a revenue of 80k weekly with 70+ direct reports including chefs and managers•Successfully traveled to multiple store locations to work with General Managers in order to increase retention, drive revenue and build employee morale

•Operated a team of 50+ consisting of associates, caterers, supervisors and assistant managers•Managed P&L to monitor operations as a whole, and food cost to ensure variances did not exceed +/- .15%•Increased weekly revenue from 30k to 45k by successfully rolling out online delivery and pick-up initiatives

•Partnered with Director of Training to assess and diagnose the training consistency and accuracy of 14 cafes•Drove 80% cross-training results and partook in the first stage of associate and managerial interviews

•Conducted onboarding classes every 2 weeks for 25+ cafes•Led additional training courses for food safety and trainer development which paved the way for more internal promotions