Seasoned professional with 18 years of experience in financial services, customer service and account management, seeking a role as a Customer Service Specialist. Expertise in supervising activities, ensuring compliance, and maintaining cash control within financial institutions. Demonstrated excellence in public relations, processing audits, and supporting financial advisors, ensuring high levels of customer satisfaction in person & remote atmospheres. Open to various modes of collaboration, including in-person, virtual, and a combination of both, as well as independent work.