Devon Shepherd Email & Phone Number

• Organized, filed, and input all data & documentation from officers, employees, visitors and contractors to the Bausch & Lomb Site.
• Approved all entry and exits to the facility, assigning badges and managing door access to prevent unauthorized access to on site nuclear reactor.
• Expedited responses to critical alarms, coordinating with the relevant parties to resolve issues and prevent significant financial losses.
• Coached comprehensive training sessions for new hires, ensuring their adherence to operating procedures as contractors at the Bausch & Lomb site.

Clemson, South Carolina

• Provided exceptional customer service to ensure an exceptional shopping experience.
• Collaborated with the Store Manager day-to-day store operations, optimizing product placement, and achieving sales targets.
• Spearheaded stores social media presence to promote company merchandise and drive recruitment of new associates to the store.

Clemson, SC

• Served as a liaison between professional staff and student employees, effectively communicating urgent.
• Implemented ClickUp, a productivity software, to streamline project management, training, and event coordination for the entire department.
• Orchestrated monthly training and recruitment sessions on campus to increase staff size, technical skills, and foster knowledge retention.

Hendrix Student Center

• Worked with a team to swiftly set up, break down, and manage events hosted at multiple event spaces throughout campus
• Supervised and trained staff in daily procedures as well as setting up events and the A/V technology required for events
• Assisted students, visitors, and families by answering questions during their time in our facilities

Hendrix Student Center

• Served as a role model/mentor to first year residents
• Collaborated with other staff and students from multicultural backgrounds to create inclusive communities
• Facilitated dialogues that seek to open the minds of residents to eliminate previous biases.

Goose Creek, SC

• Coordinated with supervisors weekly to keep the department up to date with products and prices
• Provided excellent customer service at all times that went well above the company’s standards
• Trained new associates in Electronics as well as in the Toys Department

St. Stephen, SC

Goose Creek, SC

• Coordinated with supervisors weekly to keep the department up to date with products and prices
• Provided excellent customer service at all times that went well above the company’s standards
• Trained new associates in Electronics as well as in the Toys Department

Moncks Corner, SC

• Designed and created visual displays to represent the company
• Transformed the customer service structure to maximize productivity and customer relations
• Managed the front desk to provide excellent reception to any individual that came by