Aspiring IT Support professional with a robust background in IT operations, technical support, and hands-on experience with hardware and software integration. Graduated with an Associate's degree in Business Management, with a focus on Cybersecurity. Proven ability to troubleshoot and maintain integrated and interdependent computer systems, support various operating systems (Windows, Mac, Linux), and manage logistics. Experienced in managing and maintaining servers, with a strong commitment to continuous learning and adapting to new technologies. Currently learning AWS in my free time to further enhance my technical skills. Demonstrated ability to work effectively in high-stress environments, utilize advanced problem-solving skills, and collaborate within teams to meet deadlines and achieve project goals. Strong interpersonal and communication skills that are combined with a commitment to safety and accuracy.