Telephone reception (taking messages for US Coast Guard recruiters)Initial contact + application distribution to potential US Coast Guard recruitsReviewing applications of potential US Coast Guard recruits + summarizing for Recruiter-in-ChargeAnswering locked front door to applicants, information seekers, and package/mail delivery

Cash handlingPaperwork management (intake and distribution, code reading, discussion)Customer service (in person, email, phone)

Client services (file management, recapping the child's day, explanation of programs and how they can help the child grow)Front desk (M-F 9 to 6 for preschool, enrichment classes, afternoon pickup/drop off; weekend birthday parties)Compliance/HR support (keeping staff and students compliant with New York Department of Health regulations; trainings and medical paperwork for staff, medical paperwork and legal paperwork for students)Emails and phones (Gmail: 20+ emails daily, phones: 10+ daily; making sales, explaining promotions, fielding complaints)Attendance for staff and studentsInventory of supplies for school and birthday partiesSales (preschool, weekly enrichment classes, birthday parties, Friday night pajama parties)Assists with day to day operations of the camp program, ensuring a safe and high-quality environment and camp experience for our campers and familiesSummer Camp 2023School Break Camps 2023-2024Winter Break Camp 2023-2024Mid-Winter Break Camp 2024

Provided administrative support for Customer ServiceProficient in Microsoft OfficeComposed correspondenceDirected phone callsManaged incoming and outgoing mailProvided friendly customer serviceEvent marketing + day-of managementAssisting walk-in clients for e-commerce businessCommunication with international retailers

Managed client recordsAnswered general questionsSet up client appointmentsAssisted customers with a warm and professional attitudeAnswered phonesManaged email inboxesAssisted military contactsGoogle SuiteFleet dispatch/scheduling

Software handling, data transference and interpretation, spreadsheet documentation, company-specific code entry

Processing medical documentation; data entry; file management; social media; Microsoft Office suite and Outlook; reception; marketing events; HIPPA knowledge (including proper disposal of documents); proofreading; various duties as needed

Providing extraordinary customer service; point-of-sale and cash handling; maintaining product supply and display; communicating effectively with other staff and customers

Reception; providing customer service, including locating and loaning out needed items, as well as answering questions and providing suggestions; research; item management and maintenance, including organization and display; special projects as assigned